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1st United Credit Union · 4 days ago

Assistant Branch Manager

2680 5th St A, Alameda, CA

Full-time

Onsite

Mid Level

$33/hr - $38/hr

3+ years exp

1st United Credit Union is committed to improving the quality of life for its members and communities. The Assistant Branch Manager will consult with members, support staff, and ensure compliance with credit union policies while enhancing the financial well-being of members.

BankingCreditFinancial Services

Responsibilities

Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every member

Demonstrates and delivers quality service to members by actively listening and making recommendations to enhance the members’ financial well-being

Lead by example in creating an inclusive and professional environment where all team members are respected, and diversity is valued

Oversees and audits all areas of branch operations to ensure compliance with regulations, credit union policies and procedures

Assist and provide recommendations to create and implement branch-specific strategies to grow the business to acquire and deepen member relationships across all business channels and referrals

Resolves member concerns independently and escalates more complex concerns

Complete required trainings to be receive NMLS license and Notary license