Lappins LLC · 1 week ago
Receptionist/Scheduler
Onalaska, WI
Full-time
Onsite
Entry, Mid Level
2+ years expLappins LLC is a family-owned and operated cleaning service that has been serving residential and commercial clients in the tri-state area since 1954. They are seeking a Receptionist/Scheduler who will be the first point of contact for the company, responsible for managing client scheduling and ensuring a positive experience for clients and staff alike.
Consumer Services
Hiring Manager
Lee Ann Johnson-Talton
Responsibilities
Greet and welcome all clients in a professional and friendly manner
Answer, screen, and direct incoming phone calls, taking messages accurately and relaying information promptly
Provide basic, accurate information in person and via phone/email
Manage and maintain scheduling calendars
Coordinate, confirm, and reschedule appointments, meetings, or services as necessary, minimizing conflicts and maximizing efficiency
Communicate scheduling details, requirements, and confirmation to all relevant parties (clients, staff, etc.)
Prepare materials and ensure rooms are set up for meetings and appointments
Track and manage waiting lists or follow-up schedules
Perform data entry and maintain accurate records in CRM
Set up meetings with commercial
Process basic administrative forms
Handle confidential and sensitive information with the utmost discretion
Qualification
Required
2+ years of proven experience working as a Receptionist, Administrative Assistant, or Scheduler
Proficiency with Google Workspace, Microsoft Office Suite (Word, Excel, Outlook), and CRM software
Demonstrated experience using scheduling software or calendar management systems (House Call Pro)
Excellent written and verbal communication skills
Strong time-management and organizational skills, with the ability to multitask and prioritize tasks
Preferred
High School Diploma required; Associate's or Bachelor's degree preferred
Experience in the cleaning industry is a plus
Familiarity with Google Drive, Email, and answering phones
Company
Lappins LLC
Lappins LLC is a trusted family-owned cleaning service established in 1954, proudly serving residential and commercial clients in Onalaska, WI, and the surrounding areas.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase