Search Operations Specialist - USDS jobs in United States
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TikTok · 8 hours ago

Search Operations Specialist - USDS

positionSan Jose, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$31.67/hr - $51.28/hr
date1+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Search Operations Specialist to enhance user search experiences. The role involves assessing search quality, investigating user needs, and improving search algorithms based on user feedback.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
badNo H1Bnote

Responsibilities

Complete assessment of search quality, review and categorize the types of bad cases to help the search product and algorithm improve
Investigate users' search requirements through data and user feedback
Provide ideal search results and suggestions for search product and algorithms according to user investigation
Help identify potential trust and safety risks
Help improve the policies for search products

Qualification

Data labelingSearch evaluationOffice softwarePop culture understandingUser feedback analysisContent moderation experienceProblem-solving skillsSense of responsibility

Required

BA/BS degree in tech related background or equivalent experience in a relevant field
Excellent problem-solving skills and sense of responsibility
1+ years of experience in conducting evaluations or data labeling
Familiar with common Office software
In-depth understanding of pop culture and familiarity with Internet usage habits of users

Preferred

Experience in search related business or other Internet related business
Experience in data labeling, user feedback, content moderation or similar operation jobs

Benefits

Medical, dental, and vision insurance
A 401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

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Glassdoor3.4
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TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
dateFounded in 2003
location
Los Angeles, California, USA
people-size10001+ employees
web-link
https://www.tiktok.com

Funding

Current Stage
Late Stage

Leadership Team

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N Ali Mohamed
CEO
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Blake Chandlee
VP Global Business Solutions
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Company data provided by crunchbase