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NYSERDA · 11 hours ago

Intern - Strategic Operations, Learning & Development

New York, NY

Internship

Hybrid

Intern

$18/hr - $20/hr

Start in 2026 Spring

NYSERDA is a leader in advancing New York’s energy transition, and they are seeking an intern for their Strategic Operations, Learning & Development team. This internship involves aiding in the analysis, development, and implementation of training materials and managing the Learning Management System to support NYSERDA’s objectives.

Energy

Responsibilities

Participate in discovery and requirement gathering sessions

Update current training guides and materials on our Confluence training platform

Capture and curate images for user guide publication

Post-Training participant and evaluation follow-up

Support coordination and management of our training event and registration tool

Communicate learning opportunity updates through our NYSERDA-wide communications platform

Participate in the planning, scheduling, enrollment, management, and tracking of trainings, including but not limited to new hire onboarding and annual mandatory training courses

Participate in report development for Confluence adoption and user experience trends

Track, complete and update project/task plans

Provide ad-hoc reporting as needed

Qualification

Training material developmentLearning Management SystemVideo productionGraphic designMicrosoft SharePointEffective communicationProject managementWork ethic

Required

Current, undergraduate or master's student, pursuing a degree in Training, Education, Human Resources, Technical Writing, or similar discipline

Some experience with video production and/or graphic/visual design

Proficiency with the Microsoft Office suite of programs, particularly Microsoft SharePoint

Demonstrated ability to communicate effectively, verbally and orally, while collaborating with multiple stakeholders

Skill in managing multiple priorities, delivering on commitments, and operating with speed, accuracy, and solid judgment

Strong work ethic

Company

NYSERDA

NYSERDA offers solution to increase energy efficiency, save money, use renewable energy, and reduce reliance on fossil fuels. It is a sub-organization of New York State.

Founded in 1975