Nelnet · 3 days ago
IT Business Analyst - Quality Assurance
Nelnet is a diversified and innovative company committed to enriching lives through the power of service. They are seeking an IT Business Analyst - Quality Assurance to bridge client business needs with technical capabilities, performing QA activities and ensuring solutions meet requirements.
Financial ServicesInformation TechnologyPayments
Responsibilities
Reviews, analyzes, and evaluates business systems and user needs
Performs requirements analysis
Ensure solutions meet business needs and requirements
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements
Conducts meetings and presentations to share and review ideas and findings
Creates and updates system documentation
Drives testing
Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation
Identifies test scenarios, test scripts, and defines Acceptance Criteria for use in test cycles
Write appropriate test scenarios, test scripts, and analyze test results
Summarizes and communicates testing outcomes in meaningful ways
Accurately report defects found during testing
Report, track, and determine priority of reported bugs
Acts as liaison among clients, operations, and technical staff
Communicate and collaborate with other testers, team members and other technical teams
Develop and maintain test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing
Execute regression tests, functional tests, and data tests
Facilitate and lead User Acceptance Testing (UAT)
Perform various types of testing including functional, system integration, regression and User Acceptance
Assist with testing and support activities related to the implementation
Provide feedback on usability
Qualification
Required
Bachelor's Degree in Computer Science and/or commensurate experience
3 to 5 years of experience as a Business Analyst or Systems Analyst or detailed working knowledge of several system functions
Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the internet
Strong verbal and written communication skills with the ability to communicate at all levels of the organization
Strong consensus building, multi-tasking, interpersonal, and analytical skills
Ability to work with both technical staff and clients
Self-directed and highly motivated
Ability to obtain a security clearance
Ability to quickly learn new technologies and business functions
Ability to perform effectively in a team-oriented environment
Preferred
Knowledge in the area of NIST compliance strongly desired
Experience with Agile strongly desired
Benefits
Medical
Dental
Vision
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance & AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program
Company
Nelnet
Nelnet provides business, communications, and financial services.
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-16
Silicon Prairie News
2025-12-06
Silicon Prairie News
2025-11-23
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