StrongMind · 11 hours ago
Systems Administrator 1
StrongMind is an innovative ed-tech company focused on transforming secondary education with AI-driven online curriculum and learning platforms. They are seeking a dynamic Systems Administrator 1 to support daily IT operations, ensuring system stability, security, and efficiency while gaining hands-on experience with various technologies.
E-LearningEdTechSoftware
Responsibilities
Installing, configuring, and maintaining hardware, software, and operating systems (Windows, Mac, Linux)
Provide Tier 1-2 technical support to end-users, troubleshooting hardware and software issues
Perform routine monitoring of systems, networks, and firewalls to maintain uptime and performance
Troubleshoot basic networking and connectivity issues (e.g., DNS, DHCP, VPN)
Apply patches, updates, and system backups according to schedule
Use, develop and help maintain scripts (Python, PowerShell, Bash) to automate routine tasks
Maintain clear and accurate documentation of system configurations, procedures, and troubleshooting guides
Support and learn cloud environments and services (Azure/AWS)
Follow cybersecurity best practices and escalate security incidents to senior staff
Configure and manage virtual machines
Qualification
Required
1-3 years of experience in an IT support or system administrator role
Familiarity with scripting languages such as Python, PowerShell, or Bash
A solid understanding of network technologies (TCP/IP, DNS, DHCP)
Exposure to cloud services (Azure/AWS) and virtualization concepts (e.g. vSphere/VirtualBox)
Experience with firewalls and fundamental cybersecurity principles
Experience working with Windows, Mac, and Linux operating systems
Experience using AI tools that enhance your creativity and solutions development
Strong analytical and problem-solving skills with high attention to detail
Excellent communication skills and a customer-service-oriented attitude
Ability to follow, contribute, and create technical documentation (SOPs)
Preferred
Associate or bachelor's degree in a technical field is preferred, but equivalent experience will be considered
Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a strong plus
Benefits
Wellness, Your Way
Unplug for the Holidays
Culture That Celebrates You
Open, Honest & Human
Vibes & Good Times
Solid Benefits, Real Support
Company
StrongMind
StrongMind's education technology platform includes student information system, LMS, PSP and more.
Funding
Current Stage
Growth StageRecent News
2024-04-07
2023-12-24
2023-11-17
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