BNY · 20 hours ago
Operations Associate (contract)
Lake Mary, FL
Contract
Hybrid
Entry Level
$24.74/hr - $30.93/hr
1+ years expBNY Mellon is a leading global financial services company that empowers employees to grow and succeed. The Operations Associate role focuses on supporting Entitlements and related Operational Functions within the NetX Investor platform, managing investor access credentials, and assisting with regulatory and audit-related operational processes.
Financial Services
Responsibilities
Entitlements & Access Management: Create and maintain NetX Investor IDs, enabling secure client access to account information
Operational Support: Assist with projects related to orphaned and unmanaged accounts, including supporting account transitions off the platform
Returned Mail Processing: Review, code, and resolve returned or undeliverable mail to prevent accounts from becoming abandoned
Audit Support: Support returned mail processes by supplying account statements and documentation to auditors
Cross-Team Collaboration: Work closely with onshore and offshore teams to manage urgent or high-priority requests
Documentation & Accuracy: Ensure accurate data entry and adherence to internal operational procedures and controls
Qualification
Required
Associate's degree or higher required
1–3 years of professional experience (entry-level candidates welcome)
Strong reliability and attendance
Ability to learn new systems quickly and work both independently and within a team
Basic computer proficiency required
Preferred
Prior customer service or administrative experience
Familiarity with Microsoft Office tools (Excel, Word)
Interest in building a long-term career in financial services
Flexibility to support rare weekend work if required
Benefits
Medical
Dental
Vision
Retirement benefits via Tundra Technical Solutions
Company
BNY
We help make money work for the world — managing it, moving it and keeping it safe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
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