WHSmith North America ยท 1 month ago
IT Director, Merchandising and Supply Chain Systems
WHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries. They are seeking a Director of Enterprise Applications to lead the overall application strategy and architecture for the organization's core merchandising planning and logistics systems, ensuring seamless integration and optimization of all enterprise platforms.
Retail
Responsibilities
Develop and maintain the enterprise applications roadmap aligned with overall business and transformation objectives for all Supply Chain and Merch systems (Buying, Planning, Distribution)
Oversee the design, delivery, and implementation of WMS integration over the next 18 months. Strong experience in supply chain and planning system implementation is required for this role
Oversee design, delivery, and implementation of Planning system for next 18 months
Partner with business leaders to drive process automation, system adoption, and continuous improvement across supply chain functions
Lead a cross-functional team of system managers and application specialists to support day-to-day operational needs
Establish and govern future system architecture and data integration standards to ensure scalability and interoperability
Manage vendor relationships, software licensing, and relevant budget oversight to optimize cost and value
Qualification
Required
Bachelor's degree in information systems, Computer Science, Business Administration, or related field
7+ years of experience in enterprise application strategy, architecture, or leadership roles
Proven track record in leading large-scale application implementations and integrations (WMS, Planning, ERP, SaaS)
Strong knowledge of supply chain, merchandising, and logistics systems
Experience with process automation, data integration, and system optimization
Excellent leadership, communication, and stakeholder management skills
Analytical and problem-solving mindset with attention to detail
Ability to manage multiple priorities and cross-functional teams
Fluency in English is required for training, vendor interactions, and ensuring compliance with company policies and procedures
Preferred
Frequent sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Limited travel or overnight
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials
Frequently outdoors
Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees
Lift approximately 50+ lbs
Use of fine motor hand functions
Benefits
Employee Discount
Employer-Paid Life Insurance
Flex Time Off
Disability Insurance
Medical, Dental, and Vision Insurance
Paid Parental Leave
401(k) with company match
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
H1B Sponsorship
WHSmith North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
Recent News
Company data provided by crunchbase