Vanguard · 1 week ago
UX Content Strategist
Dallas, TX
Full-time
Hybrid
Senior Level
5+ years expVanguard is committed to the long-term financial wellbeing of its clients and is seeking a UX Content Strategist to help shape their digital experiences. In this role, you will craft content strategies, collaborate on AI innovations, and create compelling communications to enhance user experience across various platforms.
FinanceFinancial Services
No H1B
Responsibilities
Champion ease of use by crafting content strategies that make complex information findable and actionable
Engage with pioneering AI work collaborating with our Chat teams on innovative Gen AI solves for clients’ top intents
Collaborate across organizations—partnering with various discipline SMEs to refine clients’ “next best steps” via HyperP nudges
Creates in-depth, compelling communications and positioning on a range of subjects, including Vanguard funds, products, and services; financial markets; the economy; regulatory matters; portfolio construction and theory, and internal communication topics. Exercises decision making authority and interacts with user experience test subjects
Displays versatility and builds understanding of user experience principles in producing clear communications through a wide range of styles and channels, including responsive web pages, campaigns, ads, emails, presentations, blogs, videos, letters, articles, videos, and social media channels. Partners with user experience team to set up tests, measure effectiveness, solve problems, and create communication content that meets user experience goals
Presents and "sells" content and design solutions to senior management, project teams, partners, and stakeholders. Participates in discussions on user-centered design principles, visual design, user behavior, interactions, and Vanguard's brand
Plans communication content in consideration of universal design principles and tags content to interface with a wide variety of technologies
Provides creative direction and guidance on messaging and/or content strategy across mediums, working closely and collaboratively with designers, developers, marketing managers, and business leaders. Informs department's processes by identifying recurring issues for future improvements
Serves as a mentor to less experienced writers by providing specific feedback on their copy, story ideas, new media formatting, and interviewing skills
Participates in special projects and performs other duties as assigned
Qualification
Required
Five years related work experience
Undergraduate degree or equivalent combination of training and experience
Preferred
Prior experience in user experience, digital marketing, or similar preferred
Company
Vanguard
Check is a client-owned investment company that offers low-cost mutual funds, ETFs, advice, and related services.
Founded in 1975Kelayres, Pennsylvania, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
ic@3401
2017-03-31Non Equity Assistance
Leadership Team
Salim Ramji
Chief Executive Officer
Andrew Maack
Principal, Head of US Equity Index Portfolio Management
Recent News
2026-01-20
2025-09-05
2025-03-15
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