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National Imaging Solutions · 4 days ago

Field Services Engineer

San Antonio, TX

Full-time

Onsite

Senior Level

5+ years exp

National Imaging Solutions is looking for an Experienced Diagnostic Imaging Field Service Engineer for Texas. The role involves troubleshooting, installation, maintenance, and service repair on imaging equipment while providing efficient service delivery across Texas.

MedicalProcurement

Hiring Manager

David Martinson

Responsibilities

Basic troubleshooting, installation, maintenance and service repair on designated equipment

Perform preventive and corrective maintenance on imagining equipment to include, but not limited to: Diagnostic ultrasound, nuclear medicine, C-Arm, Mobile X-Ray, R&F, CT and/or Mammography equipment

Utilize the current electronic service report system to maintain records of work performed

Interact with vendors to provide specialized service or order parts necessary to maintain equipment

Provide follow-up communications to customers on the status of repairs and/or to provide training to end users as necessary

Participate in radiology equipment set-up and installation as necessary

Participate with regular “On-Call” schedule

Working as a member of the local team to provide efficient service delivery to all accounts within assigned area

Qualification

Diagnostic Imaging ExperienceCT Installation ExperienceOEM TrainingX-Ray ExperienceUltrasound ExperienceMechanical TroubleshootingAnalytical SkillsNetworking SkillsCommunication Skills

Required

5+ years of multi-modality experience is required

Must either live in or be willing to relocate to San Antonio Texas

CT or X-Ray installation / de-installation experience is strongly desired

CT, X-Ray, Ultrasound, Ct Injector MRI, and other biomed FSE experience is also highly desired

Must be willing to spend some time on-call and available 24/7

Must be able to interact professionally when in customer facilities and when speaking with customers - even in the face of high pressure situations

Experience interfacing with both internal team members and external customers as part of a solution based service process

Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment

Experience troubleshooting and responding to customer concerns

Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner

Knowledge of practices and procedures, methods, tools and materials used in the use, repair, and maintenance of radiographic/imaging equipment

Good communication and computer skills

Demonstrate competency related to the use of test equipment used in maintenance and troubleshooting of radiographic/imaging equipment

Demonstrate competency related to the use of service and repair manuals including understanding of operating instructions, service diagrams, flow charts and schematics