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Layer2 Network Consulting · 4 days ago

Senior Consulting Engineer - Enterprise Routing & Switching

Austin, Texas Metropolitan Area

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Layer2 Network Consulting is a company focused on network solutions, seeking a Senior Consulting Engineer to influence customer decisions on IT and technology strategies. The role involves leading the design and delivery of solutions while ensuring project alignment with customer outcomes and operational objectives.

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Hiring Manager

Hugo Viana

Responsibilities

Influences customer decisions on IT, operations, and technology strategies to achieve desired business outcomes

Drives standardization of processes, performance metrics, and best practice adoption to enhance delivery efficiency

Leads the design and delivery of end-to-end solutions integrating advanced technologies (Catalyst Switching, Catalyst Center, Routing & Switching, Automation based on Catalyst Center)

Aligns delivery with customer outcomes, ensuring projects are completed on time, within budget, and with reduced risks

Expert in multi-domain, cross-architecture technology solutions, addressing complex customer IT and business challenges

This role is largely focusing on a single customer based in Austin, TX who is looking for Enterprise networking expertise to help optimize their Catalyst Networks in the US

The role will be part of a lifecycle services rendered to by Cisco CX Organization at this customer for 12 months

The responsibilities will include 5-day consulting (both onsite & remote) of customer on their network services

The Role connects with internal stakeholders, customers and partners across functions and boundaries to achieve significant results

Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results

Decisions impact the achievement of customer, operational, program or service objectives

Contribute effectively in the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development

Interacts effectively with Engineering to solve complex problems, identifies serviceability issues and drives resolution of the issues with Engineering and other organizations

Provides technical expertise and guidance to resolve complex customer problems in support of critical issues

Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies

Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry

Recognized as a technical expert and leader in their technical domain

Independently applies knowledge and experience in creating solutions for customer outcomes

Solves extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation as well as evaluation of intangible variables

Initiates review of ideas and technical objectives within and across Services. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long-time perspective for results

Works independently, with guidance in complex situations only. Able to lead some projects or programs within a function and may act as a team leader to coordinate activities of other personnel

Qualification

CCIEEnterprise RoutingCisco CatalystProgrammingAutomationConsulting skillsClient facing experienceCommunication skills

Required

10+ years of experience in customer-centric solution design and service delivery

Advanced certifications (e.g., CCIE, DevNet Pro) and expertise in programmability, cloud, automation, security, and enterprise architecture

Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 8+ years related experience

Expert level (e.g. CCIE, CCNP) or equivalent relevant certification desired

Has moderate to advanced knowledge of software programmability, automation, orchestration, virtualization and/or security

Ability to apply critical thinking to function effectively in ambiguous circumstances

Successfully communicates difficult concepts. Guides, influences and persuades others either internally and externally

Client facing experience. Ability to be onsite once a week or twice a week, at the customer location

6-8 years within Professional Service role(s) in Cisco Networking

3-5 years of experience leading large scale Enterprise Design and Implementation Engagements, preferably in Cisco Environment

Experience in Programming and Automation. Python, and Ansible desired

Expert level knowledge in Cisco Catalyst Center, Catalyst Switches, SDA highly desired

Expert level knowledge highly desired in Enterprise Routing and Switching technologies, such as MPLS, DMVPN, BGP, EIGRP, OSPF, IS-IS VXLAN, LISP and VRF

Outstanding Consulting skills. Required at least 8 years of experience in consulting roles. Ability to influence customer decisions and outcomes. Ability to gain customer trust quickly, and confidently articulate Cisco's Enterprise Networking SD strategies and architectures

Excellent written and verbal communication skills required

Demonstrated knowledge of Campus Networking environments

One or more CCIE Preferred, in order of preference: Enterprise, Security or any other

Catalyst Center Hands-on knowledge and Catalyst Automation are highly required skills on this role