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CLSA · 10 hours ago

Support Analyst, IT

New York, United States

Full-time

Onsite

Mid Level

$70K/yr - $90K/yr

3+ years exp

CLSA is seeking a Support Analyst for their IT department to manage day-to-day operations of US trading systems. The role involves providing trader support, client onboarding, and technical expertise related to execution management systems while ensuring system stability and resolving integration issues.

Venture Capital

H1B Sponsor Likely

Responsibilities

Responsible for the day-to-day operation of the US trading systems and be the go-to person for Trader support

Responsible for Client onboarding via CLSA’s FIX infrastructure, FIX certification, day to day operations of the US Fix infrastructure

Analyze issues, debug logs, verify issue, draft requirement or solution, track resolution, verify and implement

Provide technical expertise to internal teams regarding in-house- Execution Management System (EMS) (single stock and programs) that allows traders to interact with local exchanges to execute orders

Prepare CLSA’s internal systems for the rollout of the new platforms and tools, while efficiently and effectively resolving complex system integration issues

Day to day activities

Monitoring ITRS to make sure healthy prod environment and stability

FIX onboarding (new client setup)

Daily BAU tasks (investigating order rejects)

Handling queries from Trading desk, Risk, Compliance and operations

Running SQL queries to fetch trades or create reports

Testing complex scenarios in test environment, identifying issues, logging issues and following up with developer on release and implementing the change

Qualification

FIX systemsOMS/EMSSQLLinux terminalScripting PythonScripting etc.Client servingMulti-taskingProblem-solvingInterpersonal skillsCommunication skills

Required

Bachelor's degree or above in Computer Science discipline

Minimum 3 years of relevant experience in Front Office Trading support and FIX support

Candidates with less experience may be considered

Extensive knowledge in OMS\EMS, FIX systems are a plus

Demonstrated familiarity with basic trading workflow, basic networking understanding

Ability to understand the needs of a trading desk including how to handle issues and new requirements

Strong interpersonal, problem-solving, client serving, multi-tasking skills

Result-driven, self-motivated, proactive mindset, a team player

Excellent verbal and written communication skills

Ability to script in SQL

Ability to Script in any of the following (Batch, perl, shell, Poweshell, Python)

Ability to work in Linux terminal

Company

CLSA

CLSA is an investment bank that provides security brokerage and investment banking services. It is a sub-organization of CITIC Securities.

Founded in 1986

Hong Kong, Hong Kong Island, HKG

1001-5000 employees

https://www.clsa.com

H1B Sponsorship

CLSA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2021 (1)

2020 (2)