Ejart · 6 days ago
Branch Manager II (FT) West Hartford Branch
West Hartford, CT
Full-time
Onsite
Entry, Mid Level
$82K/yr - $124K/yr
1+ years expEjart is a financial institution seeking a Branch Manager II for their West Hartford location. The role involves overseeing branch operations, managing personnel, ensuring compliance with regulations, and driving business development efforts.
Information Technology & Services
Responsibilities
Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships
Adheres to established Westfield Bank customer service standards
Supervises branch personnel by: Creating a team environment focused on producing an exceptional customer experience
Ensuring that the department is adequately staffed with properly trained personnel
Making or approving decisions for department employees regarding employment, performance ratings, promotions, salary recommendations, transfers and terminations
Resolving personnel problems, particularly those of a more complex nature
Guiding and advising subordinates in the more complex phases of work
Preparing an annual budget and operating within the established cost controls
Coordinating the activities of the department with other departments of the bank
Handles customer relations, complaints and inquiries
Takes Residential Mortgage and Home Equity Loan applications and serves as a liaison between the customer and loan processor until loan closes
Supervises bank security; assists Bank security officer with fraud or possible fraud cases
Ensures availability to respond to alarm company/police outside of regular work hours
Works with collections department and oversees branch maintenance
Opens new accounts, cross sells bank products and services, and processes wire transfers
Approves checks, fee waivers or refunds and overrides on accounts, and endorses insurance checks
Oversees all branch operations
Performs external business development activities as assigned
Participates in community and professional organizations
Performs higher level specialty function as designated and achieves program goals as assigned
Must complete BSA, AML, and other Regulatory and Continuing Education as assigned
Must adhere to all bank and regulatory policies and procedures specific to position
Assumes additional responsibilities as requested
Qualification
Required
Must obtain official designations/certifications as required (i.e. NMLS, notary public, medallion, etc.)
Preferred
Associate's degree preferred
A minimum of 1 year of previous bank Branch Manager experience preferred
A minimum of 1 year of previous Business Development experience preferred
Company
Ejart
Ejart nasce nel 2003 dalla passione di Emanuele per l'informatica Open Source.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase