Mass General Brigham · 6 hours ago
Program Manager
Boston-MA
Full-time
Hybrid
Entry, Mid Level
$78K/yr - $113K/yr
2+ years expMass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. The Program Manager for Patient Safety will provide program management and analytical support for safety initiatives, working closely with quality and safety leaders to ensure effective program leadership and data analysis across multiple departments.
Health CareHome Health CareMedical
Responsibilities
Provide comprehensive program leadership, management, and facilitation for assigned patient safety programs and initiatives
Responsible for data collection, analysis, and reporting to a wide range of clinical, administrative, and executive leaders
Coordinate programs and improvement activities across multiple academic and operational departments concurrently
Serve as a highly visible, energetic champion of patient safety throughout the organization
Work with committee chairs to identify strategic focus
Responsible for ensuring all program goals and related tasks and timelines are completed in an efficient manner
Support committee chairs during and between meetings
Prepare agendas, minutes and follow-up on action items from meetings
Prioritize program deliverables to meet deadlines
Provide consulting support to aide decision-making and strategic planning by senior management
Manage logistical and administrative aspects of multiple patient safety programs including overseeing resources, reporting requirements; and drafting quarterly and interim reports as needed
Coordinate safety & quality data collection and prioritization
Analyze key safety indicators across BWH and report on outcomes
Analyze and interpret safety data (Patient Safety Indicators, NPSG metrics, Hospital Acquired Conditions, rL Solutions, Serious Reportable Events, etc.) across BWH
Independently work to ensure Equity-informed High Reliability Organization (HRO) concepts are embedded throughout BWH
Provide staff education to nurses, physicians and committees regarding HRO, patient safety, quality measurement and improvement, non-punitive reporting, and error prevention
Work with Senior Manager of Patient Safety and Risk Management and the Patient Safety and Risk Management team to perform other strategic and operational duties, as required
Qualification
Required
Bachelor's degree required
Minimum of 2 years of experience working as a program/project manager or equivalent experience in consulting, quality measurement, quality improvement, patient safety, patient experience, clinical compliance and risk management
Previous experience in project management/coordination and facilitation of meetings
Comprehensive knowledge of healthcare services, systems and procedures
Computer and Internet skills and experience required, including proficiency with MS Office products (Word, Excel, PowerPoint, and Access)
Superior organizational and interpersonal skills with ability to work independently
Ability to manage multiple tasks and projects/program, meet deadlines and manage schedules
High degree of professionalism, discretion, respect, and confidentiality
Excellent creativity, enthusiasm, and flexibility for developing and implementing new programs
Strong management skills with experience in planning, facilitating, and organizing improvement programs
Problem-solving ability, data management, and analytic skills
Experience with performance improvement methods, including statistical concepts and applications
Demonstrated effectiveness as a team member, team facilitator, and team leader
Excellent written, presentation and communication skills. Ability to utilize effective communication tools and techniques including preparing cogent, appealing PowerPoint slides, and presenting to clinical and administrative audiences
Ability to analyze and present data in a way to influence and change behavior
Comfortable interacting with a vast array of administrative and clinical staff, ranging from frontline providers to senior and executive leadership
Working knowledge of Electronic Health Records
Thoughtful and creative problem-solving skills with the ability to identify and resolve relevant issues that may arise
Must be flexible and able to manage a multi-faceted program with a self-directed work style, balanced with the ability to work collaboratively
Fluency in PC/Microsoft applications including Word, Excel, PowerPoint, and Adobe Acrobat
Preferred
Master's degree in business, health management, or public health
Clinical background and/or experience in patient safety, risk management coordination
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
2026-01-14
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