BeloForm Craft ยท 3 days ago
Customer Service Specialist
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$49K/yr - $54K/yrBeloform Craft is a company driven by precision, creativity, and execution, specializing in delivering refined promotional experiences. They are seeking a Customer Service Specialist to serve as a key point of contact with clients, focusing on providing accurate information and ensuring a high-quality customer experience.
Architecture & Planning
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide clear, professional, and timely responses to customer requests
Maintain accurate records of interactions and service activities
Coordinate with internal teams to ensure effective issue resolution
Follow established procedures to deliver consistent service standards
Identify opportunities to improve service workflows and communication
Qualification
Required
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks in a structured environment
Attention to detail and strong organizational skills
Problem-solving abilities with a solution-oriented approach
Comfortable working with internal systems and standard office tools
Benefits
Growth opportunities within a structured and professional organization
Ongoing training and skill development
Supportive team environment with clear processes
Stable, full-time position
Company
BeloForm Craft
At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase