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Steel Warehouse · 1 day ago

Account Manager/Inside Sales

South Bend, IN

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $65K/yr

Steel Warehouse is a company with a history of promoting individuals from key feeder positions to higher roles. The Account Manager/Inside Sales role focuses on managing customer relationships, ensuring accuracy in orders, and supporting outside sales representatives.

ManufacturingMining

Responsibilities

Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements

Professionally represent the company in daily interactions with key customers

Act as a key partner to the outside sales representatives, and a valued advisor internally after developing an expert level of knowledge about assigned customers

Take ownership of communications both internally and to customers to help build and strengthen relationships that support the business

Champion and closely manage master contracts to ensure usage and purchases are correct

Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues including aged inventory

Manage pricing changes according to each specific customer program

Reconcile customer purchase orders with what was quoted and ensure critical accuracy

Proactively learn customer order patterns to be able to effectively manage the effects of customer forecasts on the business

Qualification

Inside sales experienceCustomer relationship managementCommunication skillsOrganizational skillsWillingness to learnBusiness degreeAttention to detail