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Aperion Care · 3 days ago

Receptionist

Princeton, IL

Full-time

Onsite

New Grad, Entry Level

Aperion Care is seeking a Receptionist to provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties. The role involves operating the telephone switchboard, greeting visitors, and performing various administrative tasks.

Health Care

Responsibilities

Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages

Greets all visitors entering the facility and will direct or escort them to their destination

Assists residents, family members, employees and other visitors as needed

Performs general administrative tasks such as word processing and data entry

Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage)

Maintain the general filing system and file all correspondences appropriately

Receive and sort daily mail/delivery/couriers

Reports any issues or concerns with residents to the Administrator

Other duties as assigned

Qualification

Microsoft OfficeMulti-taskingCustomer serviceProfessional appearanceResourcefulness

Required

Must possess, as a minimum, a high-school diploma or its equivalent

Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Ability to multi-task, prioritize and work under pressure

Professional appearance and demeanor

Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise

Must be able to speak and write the English language in an understandable manner

Must be able to cope with the mental and emotional stress of the position

Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet

May be necessary to assist in the evacuation of residents during emergency situations