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Advantra · 20 hours ago

ORACLE OFSC Consultant

San Jose, CA

Contract

Hybrid

Mid Level

Advantra is seeking an experienced Oracle Field Service Cloud (OFSC) Consultant to design, implement, and support Oracle OFSC solutions. The ideal candidate will work closely with business stakeholders and technical teams to optimize field service operations and enhance customer experience.

Management Consulting

Responsibilities

Implement, configure, and support Oracle Field Service Cloud (OFSC) solutions

Analyze business requirements and translate them into OFSC configurations and workflows

Configure resource management, capacity planning, routing, mobility, and work order lifecycle

Design and manage activity types, work zones, calendars, skills, and SLA policies

Integrate OFSC with upstream/downstream systems such as Oracle ERP, Oracle Service Cloud, CRM, or third-party applications

Configure OFSC Mobility for field technicians

Monitor system performance and optimize scheduling and dispatch processes

Provide production support, troubleshooting, and issue resolution

Prepare functional documentation, solution designs, and user training materials

Collaborate with cross-functional teams to ensure successful project delivery

Qualification

Oracle Field Service CloudOFSC configurationREST/SOAP APIsField service processesOracle Service CloudOracle ERPOracle CRMAnalytical skillsStakeholder managementProblem-solving skillsCommunication skillsIndependent work