Novellus Living · 1 week ago
Business Office Manager - Barton House
Novellus Living is dedicated to providing affordable and high-quality senior living options. The Business Office Manager oversees the day-to-day operations of the business office, managing payroll, accounts receivable, personnel files, and compliance with regulatory standards while ensuring effective communication with the management company.
Real Estate
Responsibilities
Tracks all community accounting changes and appropriate documentation, including move-ins, move-outs, credits, proposed rate adjustments, and other related changes or corrections
Prepares and records all invoices for the community. This includes interacting with department managers regarding their receipts and invoices, preparing batch headers in a timely manner, and following up, as necessary, with the A/P department and vendors
Assists with Human Resources functions. Assists new employees with the completion of required documentation, including new hire and benefits paperwork. Makes sure all required forms are completed and submitted timely. Facilitates new hire orientation and provides company information to new employee. Tracks employee evaluations to assure timely completion by department heads. May assist with benefits administration
Assists the Executive Director with the completion of documents, correspondence, and special projects as needed
Prints payroll information weekly from the time reporting system. Completes all corrections and communicates with the Payroll department regarding appropriate changes
Managing Employee Appreciation program
Organizes and maintains personnel, resident, marketing, and other files as needed
Prepares correspondence and other forms/documents needed for daily operations
Responds to resident requests and assists in the coordination of services for residents, families, and guests
Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control
Supervises and conducts performance reviews of receptionist staff. Places ads; interviews and makes hiring decisions regarding open positions. Works with leadership on disciplinary situations and meets with employees to discuss issues and concerns
Conducts community tours to prospective residents and their families as needed
Oversees mailroom activities
Perform other related duties as required and assigned
Qualification
Required
At least 3+ years of experience administering payroll, HRIS and benefits processes required
Work experience should include knowledge of basic human resources, payroll practices, benefits administration, and compliance or other related experience
Must have strong knowledge of a variety of computer software applications including payroll, benefits, time & attendance and HRIS and self-service systems
Must have a high level of interpersonal skills to handle sensitive and confidential situations
Strong understanding of Human Resources processes and terminology, payroll and benefit processes and procedures, including eligibility and enrollment rules and benefit procedures
Demonstrates exceptional analytical skills and ability to create useful and actionable reports from data
Possess strong written and verbal communications skills
Possess strong organization skills and ability to complete multiple tasks and high volume of work on deadline
Strong attention to detail and ability to edit and proofread
Possess a creative outlook with a problem-solving attitude
Excellent time management, organizational, and follow-through skills
Has shown ability to respond quickly and accurately to requests for data, ability to provide excellent customer service a must
Ability to travel between communities on a regular basis
Preferred
Associate or Bachelor's Degree in Social Service, Business, or a field related to the position
Experience in assisted living