Enmarket Arena · 5 days ago
Concessions Supervisor | Part-Time | Benchmark International Arena
Benchmark International Arena
Full-time, Part-time
Onsite
Entry, Mid Level
$21.50/hr - $22/hr
1+ years expEnmarket Arena is a premier entertainment venue in Florida, and they are seeking a Concessions Supervisor to oversee food and beverage service for guests. The role involves training staff, ensuring operational efficiency, and maintaining safety and sanitation standards during events.
EventsMedia and EntertainmentMusic
Responsibilities
Ensure proper set-up of all concessions locations prior to doors
Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash
Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events
Training new & current employees with regarding to property procedure & best practices
Willing to cover/back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed
Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents
Relays safety/health issues to management immediately
Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback
Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access
Responsible for supervising the service of beverages to guests including alcoholic beverages
Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system
Responsible for observing guests to respond to any additional requests and determine when the meal has been completed
Responsible for computing the cost of the meal and presenting the guest with the check
Accept payments and provide change as necessary
Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared
Maintains sanitation, health and safety standards in work areas
Must show demonstrated ability to meet the company standard for excellent attendance
Assures that the location equipment is operable and clean prior to start of event
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all company policies and procedures
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork
Assists Management team with projects including training, inventory and special events
All other duties as assigned by the managers and supervisors
Qualification
Required
At least 1-2 years experience working in a supervisory capacity in a food & beverage environment
Ability to supervise the work of others
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
Ability to speak, read and write in English
Ability to work well in a team-oriented, fast-paced, event-driven environment
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
Ability to handle cash accurately and responsibly
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Must show demonstrated ability to meet the company standard for excellent attendance
Benefits
401(k) Savings Plan
401(k) matching
Company
Enmarket Arena
Enmarket Arena is a media and entertainment company that offers tenants music, events, and sports services.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase