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University of Illinois Urbana-Champaign · 1 day ago

Account Manager

United States

Part-time

Remote

Mid Level

The University of Illinois Urbana-Champaign is a vibrant hub for education, research, public engagement, and economic development. They are seeking a part-time, remote Account Manager to oversee and manage client relationships, ensuring satisfaction and fostering long-term partnerships.

Higher Education

Responsibilities

Oversee and manage client relationships

Ensuring satisfaction and fostering long-term partnerships

Managing accounts

Addressing client inquiries

Coordinating campaigns

Providing consistent communication

Identifying new business opportunities

Proactive collaboration with internal teams to deliver solutions aligned with client goals and expectations

Qualification

Account managementCustomer relationship managementCRM tools proficiencyData analysisIndustry knowledgeVerbal communicationWritten communicationPresentation skillsOrganizational skillsTime managementProblem-solvingDecision-makingAttention to detail

Required

Account management and customer relationship management skills, with the ability to build and maintain long-lasting professional relationships

Excellent verbal and written communication skills, along with effective presentation abilities

Strong organizational and time management skills, with attention to detail and the ability to prioritize tasks in a fast-paced environment

Problem-solving and decision-making skills to address client concerns efficiently and creatively

Proficiency with CRM tools, data analysis, and reporting to track progress and achieve client-related outcomes

Preferred

Knowledge of the industry or subject matter expertise is a plus

Bachelor's degree in Business Administration, Marketing, or a related field is preferred

Company

University of Illinois Urbana-Champaign

The University of Illinois Urbana-Champaign is dedicated to building upon its tradition of excellence in education, research, public engagement and economic development.

Founded in 1915