Blackhawk Network · 1 day ago
Sr. Staff Program Manager
Pleasanton, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$157K/yr - $212K/yr
10+ years expBlackhawk Network is a global leader in branded payment solutions, providing a platform for businesses to enhance revenue and customer engagement. The Senior Staff Program Manager will focus on improving the onboarding process, driving initiatives to streamline operations, and ensuring data quality while collaborating with cross-functional teams.
E-CommerceFinanceFinancial ServicesPayments
Responsibilities
Lead end-to-end orchestration of significant initiatives spanning multiple product lines and teams
Partner with Product and Engineering leaders to drive strategic programs with clear focus on business outcomes and customer impact, supporting our journey in the Product Operating Model
Maintain the rigor and hygiene of the Product lifecycle for the Content pillar - including content, partner, and data onboarding workflows - ensuring scalability, consistency, and compliance
Serve as a trusted partner to Product, Design, and Engineering teams, serving as a sounding board and holding them accountable to design great products
Lead program governance, including risk management, and cross-team dependencies. Identify, mitigate, and communicate risks and dependencies across the organization
Champion process improvements and automation across onboarding workflows, using data and KPIs (e.g., onboarding time, adoption, data quality) to evaluate progress, inform decisions, and drive continuous improvement
Partner with leadership, continuously prioritize to define Onboarding roadmaps, set milestones, and track progress against key metrics; balance competing priorities effectively to deliver on commitments
Mentor junior TPMs and contribute to scaling program management best practices across the organization
Qualification
Required
10+ years of experience managing technology programs
Bachelor's degree in Computer Science, Engineering, or equivalent experience
Proven track record overseeing large-scale initiatives spanning product lines, driving outcomes and aligning solutions
Strong operational excellence, with experience driving improvements across product lines and implementing scalable processes
Exceptional cross-functional collaboration and communication skills, with demonstrated ability to manage dependencies across teams and product lines
Solid technical acumen and domain expertise; able to partner with product, engineering and design leaders to align on architectural considerations
Strong understanding of Agile development methodologies; proficiency with program management tools such as Confluence, Jira, Rally etc
10% travel required
Preferred
Experience in the fintech or payments space preferred
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays throughout the year 2026
Sick pay accrual according to state law
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
Wellness benefits
Flexible time off for all full-time employees
Company
Blackhawk Network
Blackhawk Network, Inc. provides prepaid and payments products in the United States and Canada.
1001-5000 employees
H1B Sponsorship
Blackhawk Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (24)
2023 (37)
2022 (53)
2021 (37)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-01-01Post Ipo Equity
2013-04-19IPO
Leadership Team
Ron Pragides
Vice President of Engineering
Nik Sathe
Chief Product and Technology Officer
Recent News
EIN Presswire
2025-12-03
Business Wire
2025-12-03
Company data provided by crunchbase