Monarch Communities® · 1 week ago
Business Office Manager
Litchfield, CT
Full-time
Onsite
Entry, Mid Level
$80K/yr - $81K/yr
1+ years expMonarch Communities Senior Living values compassion, innovation, and community. The Business Office Manager is responsible for overseeing the operations of the business office, maintaining accounts receivable and billing, and ensuring compliance with regulations while fostering a positive work environment.
Elder CareHealth CareHome ServicesProperty DevelopmentProperty ManagementReal EstateResidential
Responsibilities
Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment
Develops and maintains effective working rapport with other departments to identify any problems
Oversees the day-to-day operations of the business office
Maintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director. Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues
Edit resident census and charge info in the billing / accounting system, including: move-ins/outs, changes to recurring charges, onetime charges/credits
Insures timely posting of resident receipts
Provides training to staff necessary to support the functions of the Business Office and correct problems and improve service
Completes new hire onboarding, offboarding, conducts background checks and processes payroll changes
Maintains associate personnel files, resident business files, and vendor files as required
Reviews and submits invoices to accounts payable
Supervises the Concierge team
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Performs month end closing procedures and billing functions
Other duties as assigned
Qualification
Required
Associate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience
1-2 years' experience in related field
Strong organizational skills with the ability to manage multiple tasks in a fast pace environment
Excellent written and verbal communication skills
Ability to maintain confidentiality and company information
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applications
Preferred
Previous Business Office experience preferred
Benefits
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus
Company
Monarch Communities®
The heart of Monarch Communities® is wellness.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Glynn
Chief Executive Officer
Company data provided by crunchbase