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Palo Alto Networks · 14 hours ago

Senior Federal Deployment Manager | Active Security Clearance

United States

Full-time

Remote

Senior Level

$142K/yr - $230K/yr

7+ years exp

Palo Alto Networks is a cybersecurity company dedicated to protecting digital lives. They are seeking a Senior Deployment Manager to oversee the implementation and management of national security engagements, ensuring strong product engagement and customer satisfaction.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Train users on the technical functions of the Expander and ILI platforms

Conduct leadership briefings at customer sites to ensure understanding of Xpanse’s capabilities and engagement progress

Define workflows, implementing Expander and ILI into existing toolkits, and understanding their most pressing challenges

Embedding with the customer to maximize impact and operationalization

Drive user engagement and adoption; understanding the unique bureaucratic environments in which the user operates

Lead customer training with Xpanse products and services

Manage relationships with user-level and executive-level stakeholders

Provide analytical support at customer request; guiding customers through analytic workflows within Expander, participating at all stages of customer investigations to drive wins; this requires mastering our product capabilities and providing ongoing QA support for Expander and ILI

Technical troubleshooting (in collaboration with Engineering team)

Serve as 'customer advocate' with members of product management and engineering to improve our products

Solicit and documenting customer feedback using qualitative and quantitative methods

Writing and disseminating detailed engagement progress reports to relevant team members across the team

Work closely with Sales to facilitate contract renewals and customer expansions on products and services

Qualification

Technical client engagementTechnical intelligence analysisCybersecurity conceptsGovernment organizational structuresCustomer advocacyAnalytical supportTechnical troubleshootingCustomer feedback documentationCommunicationPresentation skillsCross-functional collaboration