Kate Farms · 3 days ago
Sales Associate, Inside Sales
Goleta, CA
Full-time
Hybrid
Entry Level
$30/hr - $42/hr
1+ years expKate Farms is a medical food company dedicated to providing complete nutrition formulas for individuals with medical needs. They are seeking a Sales Associate to join their Inside Sales team, responsible for handling sales calls, generating leads, and providing exceptional customer service.
Food and BeverageHealth CareNutritionOrganic Food
Responsibilities
Make outbound sales calls to generate new leads, message and sample accounts as well as follow up on sales inquiries/ leads
Handle incoming sales calls and inquiries from customers and prospects, providing follow-up and solutions, including referring to the field team
Lead virtual educational sales meetings with customers on platforms such as Zoom or Microsoft Teams
Listen to customer needs and identify opportunities to recommend the appropriate products or services
Nurture and maintain relationships with existing customers to promote customer retention and increase sales
Work closely with the sales team to achieve sales targets and provide exceptional customer service and support
Collaborate with the sales team during regional calls and provide Inside Sales updates
Utilize CRM software to track sales activities, execute precall planning, update customer information, and generate sales reports
Provide basic WIC education to customers as it relates to Kate Farms products
Participate in sales meetings, training sessions, and conferences as required
Meet or exceed monthly sales targets and goals
Stay updated on industry trends and participate in regular sales and product training initiatives
Qualification
Required
Bachelor's degree in Business, Nutrition, Sales, or a related field
1-2 years of experience in inside sales, sales or related experience
Must be verbally fluent in English, as well as possess excellent grammar skills in both languages. Fluent in Spanish is a plus
Strong interpersonal and communication skills
Excellent phone etiquette and active listening skills
Proven track record of meeting or exceeding sales targets
Ability to build and maintain customer relationships
Self-motivation and goal oriented
Strong organizational and time management skills
Proficiency in Microsoft Office suite and CRM software such as Salesforce or Veeva
Positive and outgoing attitude
Superior negotiating and influencing skills
Excellent written and verbal communication skills
Keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers
Strong commitment to company mission and values
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Ability to respectfully share and accept feedback willingly from all levels of the organization
Effectively handle lifting of various objects weighing up to 12 pounds
While performing the essential functions of the job, the employee will be required to bend, stoop, kneel, reach, and climb stairs
Possess the ability to sit at a computer for extended periods of time
Preferred
Knowledge of healthcare system preferred
Familiarity with the medical or healthcare industry
Benefits
Company-matched 401k plan
Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents
Generous PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure)
Two weeks of paid 'Refresh' leave
80 hours of paid sick leave annually
11 paid holidays throughout the calendar year
Paid disability leave
Paid parental / pregnancy leave
Flexible Spending Accounts (FSA)
Tuition reimbursement
Employee Assistance Program
Company
Kate Farms
Kate Farms offers plant-based shakes and formulas for tube-fed adults and children.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$188MKey Investors
Novo HoldingsPacWest BancorpGoldman Sachs
2025-05-12Acquired
2022-09-19Series C· $75M
2021-06-15Debt Financing· $30M
Leadership Team
Michelle Laver
Co-Founder
Tom Beecher
President
Recent News
Company data provided by crunchbase