Verge ยท 4 days ago
Territory Manager-Verge Mobile, a T-Mobile AR, Los Angeles, CA
CA Northridge 2835
Full-time
Onsite
Mid, Senior Level
$70K/yr - $70K/yr
3+ years expVerge is a dynamic company seeking a Territory Manager to lead a team of Retail Store Managers. This role focuses on driving sales, operational excellence, and ensuring an exceptional customer experience across multiple retail locations.
Telecommunications
Responsibilities
Recruit, develop, and retain top talent across multiple retail locations, fostering a high-performance culture
Coach and mentor Retail Store Managers on hiring, training, and team development to ensure exceptional customer experiences
Conduct weekly leadership meetings with Retail Store Managers to review performance, discuss business strategies, and plan for upcoming promotions and events
Maintain a culture of accountability by tracking key performance metrics, including sales, operational compliance, team engagement, and customer satisfaction
Identify performance gaps and implement improvement strategies with urgency, escalating critical issues when necessary
Ensure that individual and team sales goals are consistently met or exceeded
Provide on-the-floor coaching during retail hours, including evenings and weekends, to drive consultative sales and enhance the customer experience
Analyze store profitability and identify opportunities for growth across the territory
Strategically implement T-Mobile promotions and initiatives to maximize revenue and meet and exceed sales targets
Ensure all stores maintain compliance with T-Mobile and Verge Mobile operational and audit standards
Monitor and enforce adherence to operational procedures, identifying areas for improvement and implementing corrective actions
Maintain a rolling list of improvement areas, proactively addressing challenges to optimize store efficiency
Perform other duties as assigned to support overall business objectives
Qualification
Required
High school diploma and 3 years of wireless retail leadership experience
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Strong track record of overall sales and operational performance
Able to work a variation of shifts, able to work any of the seven days of the week (may include evenings, weekends, and holidays)
Legally authorized to work in the USA
Company
Verge
Verge is a diversified group, with multi-brand operations across the United States, starting it's business in 2007.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Pereyra, SHRM-CP
Senior Human Resources Business Partner
Company data provided by crunchbase