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Brown & Brown · 3 days ago

Commercial Lines Account Manager

Grand Rapids, MI

Full-time

Onsite

Mid Level

Brown & Brown is seeking a Commercial Lines Account Manager to join their growing team. The role involves providing high-quality service and support to clients, acting as the primary point of contact for personal lines insurance needs, and ensuring effective communication between clients, carriers, and internal teams.

Insurance

Responsibilities

Meeting the overall insurance needs of our internal team and customers

Provide prompt, accurate service to our clients, team, carrier, and broker partners to retain and grow our commercial lines book of business

Assist Producer in marketing new and renewing larger accounts

Monitoring and working reports: Follow-ups, Renewal, Expiration, and Aged Receivables

Prepare complete and accurate application through the agency management system

Follow department policies and procedures closely and prioritize work according to established guidelines

Back up to other CSRs

Support in training and development of other team members

Submit and follow up on Claims

Complete various duties and special projects as assigned

Qualification

Property & Casualty LicenseMicrosoft Office SuiteMathematical skillsCommunication skillsOrganizational skillsAttention to detailTeam-oriented attitude