Ellis Island Casino · 1 month ago
Host - Village Pub Cafe
Ellis Island Casino is committed to providing exceptional goods and services to its guests. The Host/Hostess role focuses on welcoming guests and ensuring a positive dining experience through excellent customer service.
Hospitality
Responsibilities
Seating restaurant guests by seating each section fairly and consistently to ensure customer service standards are maintained
Must have knowledge of the menu and additional products that are served, including all beverages and daily specials
Handle cash transactions with customers and collect payment
Issue receipts, refunds, change, and tickets
Provide excellent guest service to all guests and ensure the same for all team members
Perform guest service duties as requested
Maintain a fast pace for customer service needs
Be a team player, proactively assist other colleagues
Qualification
Required
Must be at least 21 years old
Good communication and customer service skills are essential for this position
Ability to read and comprehend simple instructions
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization and to carry out simple one or two-step instructions
Nevada Health Card required
Must be able to stand and walk swiftly for extended periods of time
Must be able to bend to obtain items near the floor
Must be able to lift up to 50 lbs. with or without assistance
Reliably commute or plan to relocate before starting work (required)
Benefits
Medical
Dental
Basic Life Insurance (included with the dental plan)
Vision
Short-term Disability
Combo plan covering accidents, hospitalizations, and critical illnesses
Free on-site parking
One free meal per shift
Paid time off
Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)
Company
Ellis Island Casino
Ellis Island Casino & Brewery is home to some of Las Vegas’ most recognized food, beverages and entertainment! Our commitment to quality and service has become a tradition for 50 years.
Funding
Current Stage
Late StageCompany data provided by crunchbase