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The Hanover Insurance Group · 1 day ago

Small CL Senior Portfolio Underwriter

Howell, MI

Full-time

Hybrid

Mid, Senior Level

3+ years exp

The Hanover Insurance Group has been dedicated to delivering on their promises for over 170 years. They are currently seeking a Senior Portfolio Underwriter for their Small Commercial Underwriting department, responsible for underwriting, retaining, and servicing renewal accounts while collaborating with production underwriters and field leadership.

Insurance

Responsibilities

Underwrite and manage Commercial Lines renewal business for respective agency assignments including individually underwriting and servicing the non-bypass accounts in their assigned portfolio

Responsible for adequately pricing exposures, in line with Retention and New Money objectives, contributing to target profit and loss metrics for assigned portfolio

Contributes to portfolio mix in accordance with corporate mix targets

Handles endorsements that fall outside of the endorsement authority letter of Rating or Renewal UTs

Handles cancellations that fall outside of the scope of Renewal UTs

Effectively delivers renewal quotes at appropriate threshold in a professional manner, including quote proposals, cross sells, upsells, and segment expertise awareness as appropriate

Provide product knowledge transfer to agents so they can effectively sell Hanover as the go to market for their customers

Actively interacts with internal and external customers to enhance the business relationship and improve retention ratios

Effectively presents a clear and consistent underwriting appetite to our production force

Operates within the scope of assigned authority statement

Coordinate with relevant colleagues to effectively manage renewal activities and retention on accounts handled

Involved in agency management strategies, reviews and results reporting, profiling, tactics and activities, and staff meetings, as appropriate

Participate in field visits and/or territorial marketing events to enhance the corporate/local strategy and agency relationship as appropriate

Coordinate with New Business UWs and SCSMs to present a united front on account/agency strategies and decisions

Qualification

Renewal Underwriting ExperienceUnderwriting SkillsMulti-line Accounts KnowledgeUnderwriting Systems KnowledgeMarket KnowledgeSmall CL Goals UnderstandingRelationship BuildingTeamworkCollaboration

Required

Bachelor's degree preferred and 3+ years of renewal underwriting experience including proven results in production, service and quality metrics

Strong underwriting skill and coverage knowledge; ability to make underwriting decisions on multi-line accounts up to $100,000 premium size (and higher)

Underwriting systems knowledge to document and underwrite accounts within workflow expectations

Demonstrating strong relationship building, teamwork and collaboration skills with both internal and external partners

Knowledge of competition and current marketplace; apply to all aspects of performing the role

Must understand Small CL goals and strategies (often changing) and execute on them effectively and have a positive track record of achievement