NextGen Healthcare · 12 hours ago
Sr. Specialist II, Cloud Platforms & Operations
United States
Full-time
Remote
Senior Level
6+ years expNextGen Healthcare is a company focused on healthcare technology solutions, and they are seeking a Sr. Specialist II, Cloud Platforms & Operations to lead enterprise-scale cloud infrastructure operations. This role emphasizes system reliability, automation, and performance while managing cloud service delivery and ensuring alignment with DevOps and Site Reliability Engineering practices.
AnalyticsElectronic Health Record (EHR)Health CareInformation ServicesMedical
Responsibilities
Oversee performance, monitoring, emergency response, and capacity planning for enterprise cloud infrastructure across development, staging, and production environments
Drive automation and standardization of infrastructure provisioning, deployment pipelines, and self-healing systems using Infrastructure-as-Code and DevOps tools
Collaborate with operations, security, and DevOps teams to identify and resolve performance issues, enforce best practices, and improve overall operational maturity
Apply SRE principles to maintain service-level objectives (SLOs) and ensure reliability, observability, and fast incident resolution for cloud-hosted platforms
Continuously assess and improve cloud KPIs, SLAs, and performance metrics to ensure transparency, uptime, and alignment with business goals
Manage complex infrastructure tasks and projects, ensuring high security, compliance, and performance standards across public and hybrid cloud ecosystems
Perform post-incident reviews and root cause analyses to implement long-term fixes and continuous improvements to system resilience
Contribute to architectural decisions related to cloud infrastructure, networking, and security for highly available, scalable, and secure services
Provide technical guidance, mentorship, and leadership to junior cloud engineers and cross-functional stakeholders
Perform other duties that support the overall objective of the position
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline
6–7 years of hands-on experience in cloud infrastructure engineering, operations, or architecture roles
Deep experience deploying and managing services in public cloud environments such as AWS, Azure, or GCP
Strong background in high-availability system operations in complex, 24x7x365 enterprise environments
Proven experience with Windows Server administration, Linux systems, and hybrid infrastructure environments
Demonstrated experience with infrastructure automation, performance optimization, and security compliance in the cloud
AWS Certified Solutions Architect – Professional or AWS DevOps Engineer – Professional (or equivalent certification from Azure or GCP)
Knowledge of cloud computing platforms (AWS, Azure, GCP), enterprise networking and security architectures, and cloud-native infrastructure components such as IAM, VPC, load balancers, and auto-scaling
Proficiency with Infrastructure-as-Code tools (Terraform, CloudFormation, Puppet), scripting languages (Python, PowerShell, Bash), and cloud monitoring/logging platforms (CloudWatch, Datadog, ELK, Prometheus/Grafana)
Understanding of DevOps and SRE practices, CI/CD pipelines, and agile operations methodologies
Skilled in leading complex technical initiatives, collaborating across diverse technical teams, and communicating with both technical and executive audiences
Strong organizational skills
Ability to troubleshoot infrastructure issues quickly and design resilient, secure, and scalable cloud solutions
Demonstrated ability to work independently and manage multiple projects in a fast-paced, evolving environment
Ability to prioritize, meet deadlines, and maintain attention to detail
Committed to continuous learning and improvement, with a proactive and adaptable mindset
Preferred
CCNP or CCIE certification preferred, or equivalent experience in network design and security
Company
NextGen Healthcare
NextGen Healthcare offers a range of software, services, and analytics solutions to medical and dental group practices. It is a sub-organization of Quality Systems.
1001-5000 employees
H1B Sponsorship
NextGen Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2023 (4)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Mumbai Angels
2025-05-02Acquired
2015-02-16Series Unknown
Leadership Team
David Sides
Board Member
Recent News
Behavioral Health Business
2025-12-21
Company data provided by crunchbase