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Giga · 10 hours ago

Forward Deployed Agent Engineer

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$150K/yr - $350K/yr

4+ years exp

Giga is a voice AI startup that has recently raised a $61M Series A and aims to revolutionize customer experience with AI agents. The Forward Deployed Agent Engineer will serve as the technical interface with customers, leading projects to build and deploy AI-driven solutions.

Artificial Intelligence (AI)B2CSoftware

Hiring Manager

★ Jon J. LoCurto ★

Responsibilities

Lead customer engagements from start to end: run discovery calls & demos, align business/technical stakeholders on milestones, oversee the deployment/maintenance of world class agents, and serve as the primary PoC who drives meetings and removes blockers

Design & ship production-ready AI agents: work with large-scale data, write backend code, build integrations, and deploy to cloud infrastructure

Own the full agent development life cycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects

Mentorship: Manage and mentor agent engineers to grow into project leaders, while maintaining an exceedingly high bar for excellence. Debug live issues in real-time, unlock business opportunities, and help win, retain, and grow customers

Close the feedback loop with product & platform: capture unmet needs, prototype new features, and collaborate with core teams to strengthen the platform for all customers