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Caterpillar Inc. · 1 day ago

Sr. UX/UI Designer

Chicago, IL

Full-time

Onsite

Senior Level

$113K/yr - $183K/yr

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, committed to building a better, more sustainable world. As a Sr. UX/UI Designer, you will develop and optimize the Dealer Ecosystem and Customer Onboarding experiences, creating frictionless digital experiences that empower customers and dealers to manage their business efficiently.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Create the highest quality UI designs

Coach proper design practices

Advocate for design throughout the process

Contribute to the Dealer Ecosystem and Customer Onboarding strategy and roadmap

Advocate for user centered design through partnership with the UX research team

Envision and execute user experience improvements

Conceptualize and communicate design ideas to stakeholders of all levels within an organization

Create wireframes, user flows, visual design assets, and interactive prototypes/high fidelity mockups

Build the cross-functional community by planning and facilitating regular share-outs, Q&As, and Design workshops

Partner with UX research to maintain an aligned understanding of the current-state user experience, while continuously discovering opportunities to improve it

Understanding of overall customer needs and ability to have a holistic view of design and user experience; ability to deliver on short-term needs that fit into long-term vision

Familiarity with design sprints and the agile methodology

Actively and constantly collaborate with other employees including product owners, other designers, web and mobile engineers, quality-assurance engineers, leadership, and more

Functions as enabler for individuals, who may or may not have worked together before, to solve a business problem or create critical experience(s)

Pull input from the whole team to formulate decisions and develop the output for the job/project

Provide a supportive work environment for the team

Mentor, coach, and develop others

Manage one’s own development

Interact with people from diverse technical and cultural backgrounds

Work within the team and beyond the team with contractors, hourly, salaried and management employees, suppliers, customers, and individuals working in many Caterpillar organizations

Decisions may affect the job/project team, the division or business unit, suppliers, both internal and external customers, and the market

Decisions may impact the entire product, process or factory, warranty, sales, and customers’ perceptions, and can cause an evolutionary change in the customer experience

Expectations demand that jobs/projects be completed on time, independent of the hours required. Acknowledging trade-offs between time, resources and quality and raising the customers’ and management’s awareness of those trade-offs is essential

This role may be asked to travel internationally to collaborate with Caterpillar’s global UX design teams

Qualification

User Experience DesignUser Interface DesignHuman-Centered DesignFigmaWeb Software DesignInformation ArchitectureInteraction DesignCustomer ExperienceCreativityDecision MakingCollaborationMentoring

Required

Requires a four-year college degree in Graphic, Interaction, Industrial, New Media or related Design, HCI (Human Computer Interaction), human factors/ergonomics or a related field OR equivalent working experience

Experience designing digital products on a variety of platforms, including web and mobile (iOS and Android) is required

Exceptional design skills, production value and attention to detail are required

Requires proficiency with Figma. We use Figma as our primary design tool, along with its enterprise design system library tools

Experience with user interface design patterns and standard UCD methodologies across multiple platforms is required

Requires ability to listen to customers and stakeholders to visually design new products and features

Results-driven self-starter with a unique combination of technical knowledge, business acumen and strong general and emotional intelligence

Deep knowledge of UX industry standards, usability, accessibility, trends in web and app design