Informatica · 3 days ago
Director, Business Insights
Austin, TX
Full-time
Onsite
Director/Executive
10+ years expInformatica is seeking a strategic Director, Business Insights to join their Strategy, Planning, and Data Insights organization. This leadership role focuses on transforming data assets into actionable intelligence to drive strategic decisions, particularly in the Customer Experience domain.
AnalyticsBig DataCloud ComputingCloud Data ServicesCyber SecurityData IntegrationData Management
Responsibilities
Oversee the end-to-end process for generating and presenting high-quality, strategic reports, including all executive-level deliverables (e.g., Board Decks, Investor Reviews, Quarterly Business Reviews). Achieve 100% on-time delivery of compelling insights for senior leadership
Oversee the strategic design and integration of frameworks that provide deep insights into customer behavior, retention, and value optimization across departments
Lead the initiative to systematically incorporate external market, economic, and industry variables into core reporting, enhancing strategic forecasting, trend analysis, and competitive positioning
Establish and socialize standardized reporting processes and reusable insight templates
Provide strategic direction and governance for the use of AI and advanced analytics techniques to automate complex, multi-variable trend analysis, ensuring high use and trust across leadership
Serve as the primary strategic insights partner to across the EX organization and departments
Qualification
Required
Advanced degree (e.g., MBA, MS) in a quantitative discipline, Finance, or Strategy
10+ years of professional experience in Business Insights, Analytics Strategy, or a related role within the technology sector
5+ years of experience influencing and partnering with Senior leaders and C-suite executives
Experience operating within a Customer Success, Renewals, or Global Support organization in a large enterprise
Experience building or refining an integrated reporting structure that consolidates metrics from multiple service functions (e.g., Support, Professional Services, Education)
Experience with enterprise software business models, key customer metrics (e.g., retention, churn, adoption rates, service efficiency), and the ability to link analytical insights directly to financial and strategic outcomes
Executive Storytelling: Proven ability to synthesize vast amounts of complex data into simple, strategic, and narratives suitable for an executive audience
Analytical Governance: knowledge of analytical methodologies, predictive modeling, and data visualization best practices, sufficient to critique and guide technical analytics teams
Stakeholder Management: Demonstrated experience managing complex, relationships efforts across competing business demands
Data Proficiency: Experience navigating data environments, understanding SQL concepts, and operating with a major BI visualization platform (e.g., Tableau, Power BI, Looker)
Preferred
GenAI Skills: Experience with GenAI Technologies to enhance analytics, automate insights and improve data storytelling is a huge plus
Company
Informatica
Informatica provides AI-powered cloud data management and integration solutions for enterprises to enable data-driven decisions.
5001-10000 employees
H1B Sponsorship
Informatica has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (121)
2024 (120)
2023 (139)
2022 (182)
2021 (182)
2020 (147)
Funding
Current Stage
Public CompanyTotal Funding
$408M2025-05-27Acquired
2024-11-08Post Ipo Secondary· $408M
1999-04-29IPO
Leadership Team
Amit Walia
Chief Executive Officer
Graeme Thompson
SVP and Chief Information Officer
Recent News
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2026-01-17
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