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Edgewood University · 1 day ago

DIRECTOR OF GRADUATE BUSINESS ENROLLMENT AND QUALITY ASSURANCE

Madison, WI

Full-time

Onsite

Director/Executive

Edgewood University is a Catholic college committed to academic excellence through diversity. The Director of Enrollment is responsible for overseeing Admissions staff, executing strategic enrollment plans, and ensuring a positive student experience while meeting enrollment targets.

Higher Education

Responsibilities

Lead, Coach, and Supervise Assigned Admissions and Advising Teams

Possess a thorough understanding of the enrollment sales funnels and the ability to interpret funnel data in a way that leads to actionable insights and strategies

Demonstrate expertise in a consultative sales approach and align sales and coaching strategies with consultative best practices as outlined by Edgewood’s Graduate Enrollment practices

Develop exceptional program knowledge and serve as the go to expert and source of truth for anything program related in assigned area

Supervise an assigned team and position each member that team to execute strategies for converting prospective students into enrollments at each stage of the funnel

Identify barriers or challenges that do not align with an exceptional prospective student and current student experience and develop solutions collaborating with team members and leadership as necessary

Provide routine feedback to each member as outlined in our weekly coaching expectations and on a per start and per year basis which includes three “Start Scorecard” evaluations each year and one annual performance review

Manage all student data in assigned business unit in a way that maintains student record data integrity and data reporting integrity at all times

Serve as point of escalation for students the Admissions and Advising staff identifies as at risk for not starting their program or progressing as planned

Incumbent must thrive in a fast paced environment where success is defined by quantified goals

Successful candidate must have strong interpersonal communication skills and the ability to initiate critical conversations with team members when necessary

Manage the execution of strategic plan for the assigned business unit

Report strategic plan progress updates to relevant internal and external stakeholders on a quarterly basis

Provide regular data driven feedback to Marketing team

Work closely with faculty and student support offices around campus to ensure a positive and seamless student experience at every point in the student’s journey

Collaborate with internal and external stakeholders to establish an annual strategic plan which must include the following elements: Plan to achieve enrollment targets, business to business/outreach plan, program alumni engagement plan, future needs analysis and team development plan that aligns with the identified needs

Provide input to the budgeting process from an enrollment standpoint and also from an expense and staffing standpoint

Propose opportunities to maximize enrollment in assigned business unit which could include proposing new program development within the unit

Other duties as assigned

Qualification

Consultative salesData managementLeadership experienceMicrosoft OfficeHigher education experienceDiversity awarenessInterpersonal communicationProject management

Required

Bachelor's degree required

Progressively responsible experience that includes leadership

Background in consultative sales

At least one year of experience in higher education strongly preferred

Previous history both performing in and training in an organization that utilizes a consultative sales approach, preferably within higher education

Strong interpersonal communication skills with an ability to work both independently and collaboratively with others

Ability to organize and prioritize multiple projects and meet deadlines that change rapidly

Ability to effectively lead staff and students

Ability to work with diverse populations

Proficiency in Microsoft Office programs including Word, Excel, Access, and PowerPoint

Must be willing to learn Slate and other internal data management tools

Preferred

Master's degree in Business, Leadership, or a related field preferred

At least one year of experience in higher education strongly preferred

Company

Edgewood University

Edgewood University, rooted in the Dominican tradition, engages students within a community of learners committed to building a just and compassionate world.

Founded in 1927