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LPA, Inc. · 1 day ago

Entry-Level Systems Specialist

Irvine, CA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

LPA, Inc. is a collective of designers, engineers, and researchers committed to sustainable architecture. They are seeking an Entry-Level Systems Specialist to support and implement technologies that inspire the design process, focusing on maintaining key business and design systems while providing exceptional support service.

ArchitectureCivil EngineeringInterior DesignLandscaping

Growth Opportunities

No H1B

Responsibilities

Actively listen to end users’ explanations of computer issues

Installation, troubleshooting, and configuration workstation software and hardware

Set up accounts, physical computers, and workstation cabling

Act as the first point of contact to address or delegate resolution of technical issues and requests

Ensure security through access controls and compliance with policies

Guide users through the recommended troubleshooting procedures

Utilize effective questioning techniques to identify problems accurately

Installation and tracking of IT assets

Develop expertise to inform and collaborate with staff on new technologies

Maintain and update an internal knowledge base with technical documentation, manuals, and IT policies

Qualification

CompTIA A+ CertificationTroubleshootingDesktop PC SupportMicrosoft Office 365Adobe Creative CloudOperating Systems KnowledgeCloud Platforms KnowledgeCustomer ServiceKnowledge SharingEducation ExperienceResourcefulnessAntivirus Technologies AwarenessData Backup/Recovery AwarenessService Desk ExperienceProfessional CertificationsDesign Applications KnowledgeCommunication SkillsProblem-SolvingTechnical Documentation

Required

Up to 3 years of related field experience

CompTIA A+ Certification preferred

Passion for people through excellent customer service and collaboration

Knowledge of various operating systems and cloud platforms

Experience with troubleshooting and desktop PC support

Awareness of antivirus technologies and data backup/recovery

Knowledge of Microsoft Office 365 and Adobe Creative Cloud

Resourcefulness and an aptitude for problem-solving

Excellent communication skills

Experience educating others

Passion for knowledge sharing and documentation

Preferred

Experience in a service desk or client facing service environment

AA or BS/BA in Computer Science or a related discipline or equivalent field experience

Knowledge of Autodesk Revit, Autodesk AutoCAD, Autodesk Civil 3d, Newforma Project Center, Bluebeam Revu, or similar design applications

Professional certifications (e.g., Microsoft, CompTIA, Cisco)

Benefits

Health and dental insurance

Retirement and financial planning

Wellness initiatives

Flexible work/life programs

Annual bonus

Professional development grants

Company

LPA, Inc.

Since LPA was founded in 1965, it's been our mission to deliver timeless, sustainable designs that benefit the environment, generate lasting value, enrich the human experience and ensure a better future.

Founded in 1965

Irvine, California, USA

501-1000 employees