The University of Texas at Austin · 18 hours ago
Application Analyst - Epic Lumens
Austin, TX
Full-time
Onsite
Senior Level
5+ years expThe University of Texas at Austin is seeking an Application Analyst - Epic Lumens within the Dell Medical School's Office of Information Technology. This position serves as the subject matter expert for the Lumens application, leading projects and troubleshooting complex issues while providing support to end-users and collaborating with technical colleagues.
Corporate TrainingEducationHigher EducationUniversities
Responsibilities
Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution
Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations
Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes
Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues
Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes
Assists with other Epic modules as needed
Provides backup support during peak times or staff shortages
Participates in special projects and initiatives
Performs related duties as required
Qualification
Required
Active Epic Certification or Accreditation (considered) in relevant Core application required
Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field
Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems
Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization
Preferred
ITIL Foundation certification
Active Epic Certification, Accreditation, or Proficiency in related applications
Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience
Demonstrated experience as a major participant in EHR configuration
Experience with online scheduling design and implementation
Benefits
Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Company
The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States.
10001+ employees
H1B Sponsorship
The University of Texas at Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (210)
2023 (175)
2022 (186)
2021 (187)
2020 (190)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Republic Capital Group
2022-09-14Series Unknown
Leadership Team
Will Whiting
Chief Development Officer
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