ZimVie ยท 17 hours ago
Customer Service Representative (Palm Beach Gardens)
Palm Beach Gardens, FL
Full-time
Onsite
Entry Level
1+ years expZimVie is a global life sciences leader focused on restoring daily life through clinical technology. They are seeking a Customer Service Representative - Sales Support to process orders, handle inquiries, and provide support to sales representatives and customers.
DentalHealth CareManufacturingMedicalMedical Device
No H1B
Responsibilities
Take in bound phone calls from our sales reps in the field review files, records, and other documents to obtain information to respond to requests
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information in our ERP system
Coordinate billing with customers to request/receive purchase orders
Process purchase orders and order restock of inventory
Answer pricing and product inquiries
Prepare customer pricing proposals (quotes) for Company product lines
Assist in obtaining necessary information from the applicable system used for pricing and sales analysis, bid preparation, sales reporting, and special projects
Process emergency orders
Other duties as assigned
Qualification
Required
Excellent telephone skills and the ability to handle multiple daily telephone calls in a positive manner
Ability to develop and maintain positive relationship with customers, sales reps and team members
Excellent verbal and written communication skills
Ability to write legibly with correct spelling, grammar, and punctuation
Ability to analyze situations and resolve problems
Effective working in teams to achieve the department's objectives
A minimum of a High School Diploma or equivalent is required
A minimum of 1 year of Customer Service experience is required
Company
ZimVie
ZimVie develops and manufactures products to treat spine pathologies and support dental tooth replacement, and restoration procedures.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-07-21Acquired
2022-03-01IPO
Leadership Team
Rich Heppenstall
Chief Financial Officer
Heather Kidwell
SVP, Chief Legal, Compliance, & Human Resources Officer & Corporate Secretary
Recent News
2025-11-13
2025-10-20
Company data provided by crunchbase