Chewy · 20 hours ago
Program Manager
Chewy is focused on redefining how veterinarians and pet parents care for their pets through their Chewy Health team. They are seeking an experienced Program Manager to lead cross-functional projects, drive automation, and enhance operational productivity within their Healthcare Services team.
E-CommercePetRetail
Responsibilities
Identify inefficiencies in workflows, propose and execute on process improvements
Implement best practices and automation to enhance operational productivity
Set clear objectives for programs, leveraging data analytics to drive improvements and achieve goals
Establish and supervise key performance indicators (KPIs) to track progress, measure success, and ensure alignment with overall business objectives and regularly communicate status reports to a wide audience
Support organizational change initiatives and transitions
Foster collaboration with internal partners to optimize resource allocation and project success
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs
Drive efficiencies across high volume projects using project management systems
Identify and mitigate risks, preventing them from escalating into major issues
Regularly communicate project status, roadblocks and risks with director+ audience and other critical stakeholders to support project delivery
Qualification
Required
Bachelor's degree with 5+ years of experience required
Track record of taking ownership and getting results in a data-driven, fast-paced environment
Consistent record of developing tools and programs to tackle sophisticated problems
Analytical skills with ability to develop financial and data models
Intrinsic ability to work cross functionally and collaborate as part of a team to deliver strong results
Experience with CRM tools including SalesForce
Experience with operationalizing processes across Sales, Tech and Operations teams
Strong ability to lead and influence others and provide analysis and recommendations to accelerate projects
Ability to prioritize effectively and adjust to changing demands
Demonstrate strong time management skills and attention to detail
Excellent written and verbal communication skills
Position may require travel
Preferred
MBA or Masters
Proficiency with SQL, Lucidchart, or TeamGantt
Experience in veterinary or pharmaceutical industry
Benefits
401k
Medical/Rx
Vision
Dental
Life
Disability
Hospital indemnity
Critical illness
Accident
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
10% off pet insurance
20% off at Chewy.com
Unlimited PTO, subject to manager approval
Six paid holidays per year
Paid sick and family leave in compliance with applicable state and local regulations
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Recent News
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
2026-01-07
Company data provided by crunchbase