Information Desk Facilitator jobs in United States
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St. Joseph's Health · 19 hours ago

Information Desk Facilitator

St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The role of Information Desk Facilitator involves greeting patients and visitors, providing customer service, and assisting with inquiries and directions within the medical facility.

Health CareHospital
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H1B Sponsor Likelynote

Responsibilities

Responsible for greeting all patients and visitors
A positive image is demonstrated by congenial customer service skills, professional behavior and dress, concise communications, sound judgment, and proficiency in handling inquiries, identifying location of service for patients and providing appropriate directions
Assists in account activation and Document Imaging

Qualification

Microsoft OfficeMedical terminologyBilingualCustomer service skillsProfessional behavior

Required

Work requires a High School diploma or equivalent
Up to one year of basic technical training in medical office practice
3 to 6 months of on the job training and orientation
Knowledge of Microsoft Office required

Preferred

Bilingual preferred
Knowledge of medical terminology is considered an asset

Benefits

Competitive salary
Robust benefits with health, dental, Rx and vision plans
403b retirement plan options with company match
Health & Wellness
Non-Profit Health System – eligible for Federal Student Loan Forgiveness
PTO, and paid holidays
Tuition reimbursement
Employee Assistance Program
LTD : Long Term Disability
Life Insurance Options
Onsite Day care Program

Company

St. Joseph's Health

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St. Joseph's Health is a world-class hospital and healthcare network supported by leading and renowned physicians, nurses and care teams.

H1B Sponsorship

St. Joseph's Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Caswell Samms
Senior Vice President/CFO
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Michael Alwell
Vice President/CFO Physician Enterprise
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Company data provided by crunchbase