Delivery Office Assistant jobs in United States
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Standard TV and Appliance ยท 8 hours ago

Delivery Office Assistant

positionPortland, OR
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Standard TV and Appliance, the largest locally owned appliance retailer, is searching for a DELIVERY OFFICE ASSISTANT to provide support to warehouse and delivery personnel at their Portland warehouse location. The role involves greeting and assisting customers, processing paperwork, and ensuring smooth operations in a fast-paced environment.

Retail

Responsibilities

Greet/assist customers, employees and vendors in a friendly and positive manner
Answer incoming calls in a pleasant and professional manner for warehouse and delivery
Complete necessary paperwork for same-day deliveries
Register all will-calls. Use paging system to page orders to the warehouse for processing
Register/process all paperwork, cash, checks, etc. received from delivery drivers each day
Reschedule all undelivered and partially delivered orders with customers and delivery drivers. Prepare Change of Location paperwork for relocation of undelivered merchandise
Maintain log for amount and cause of all credit memos and even exchanges
Pre-call customers, conduct surveys and manage heavy call volume in a calm and professional manner

Qualification

Customer serviceOffice experienceStoris softwareMicrosoft WordMicrosoft ExcelProfessional telephone etiquette10-key proficiencyFluency in EnglishFluency in SpanishTeamworkFast-paced environment

Required

Previous office experience, preferably in a warehouse environment
Good computer skills and experience
Excellent customer service skills
Fluency in English (verbal & written)
Professional telephone etiquette
Ability to work in a fast-paced environment and handle multiple tasks at once
Work positively in a team environment
Ability to work flexible schedule including Saturdays

Preferred

Knowledge of the Storis software system
Fluency in Spanish, Eastern European or Asian languages
Knowledge of Microsoft Word and Excel
Proficiency in 10-key system

Benefits

Employee Discount Program on purchases
Health and Dental Insurance
Paid Time Off/Paid Holidays
Stable company atmosphere (over 70 years in business!)
PLUS FUTURE OPPORTUNITIES FOR ADVANCEMENT

Company

Standard TV and Appliance

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Standard TV and Appliance provides a one stop solution for major appliance sales, delivery, installation, parts and service.
dateFounded in 1947
location
Portland, Oregon, US
people-size201-500 employees
web-link
https://www.standardtvandappliance.com

Funding

Current Stage
Growth Stage

Leadership Team

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Nick Nagy
Chief Financial Officer
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Company data provided by crunchbase