Palo Alto Networks · 1 week ago
Director, NAM Sales Ops Program Management
Santa Clara, CA
Full-time
Hybrid
Director/Executive
$167K/yr - $219K/yr
8+ years expPalo Alto Networks is committed to being the cybersecurity partner of choice, and they are seeking a Director of Strategic Sales Program and Operations. This role is designed for a leader who can navigate AI/ML technology while ensuring that sales teams effectively leverage AI tools to enhance their performance and operational efficiency.
Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity
No H1B
Responsibilities
Partner with IT to lead the automation of the Account Strategy Review (ASR) process
Define the business logic that allows AI agents to synthesize data into high-quality strategic insights, reducing prep time while increasing win rates
Act as a hands-on partner to IT; you must be able to understand technical architectures (e.g., how AI models access sales data) to help troubleshoot roadblocks and ensure the 'how' of the build meets the 'what' of the sales need
Proactively identify new opportunities for AI/ML to solve sales friction points, from lead scoring improvements to automated coaching triggers
Lead the operational storytelling for the NAM annual planning process
Articulate how AI and operational efficiencies will serve as the engine for next year’s growth
Act as the voice of the NAM field for all new IT initiatives, ensuring that the 'Sales Perspective' is integrated into the design phase of every enterprise tool
Lead the rollout of new sales tools and AI initiatives across the NAM region
Focus on building 'champion' networks and high-impact training programs
Establish continuous feedback mechanisms to ensure tools are evolving based on real-world field usage and changing market conditions
Qualification
Required
8–10+ years of experience in Sales Operations, Strategy, or Business Technology
Proven track record of working directly with technical teams to deploy AI/ML or complex data products
Comfortable discussing data pipelines, LLM capabilities, and RAG (Retrieval-Augmented Generation) to effectively problem-solve with IT
Demonstrated ability to drive adoption of new behaviors in a large, fast-paced sales environment through influence and value-demonstration
Exceptional ability to synthesize complex technical roadmaps into a clear strategic narrative for senior leadership
Deep understanding of the sales tech stack (CRM, Sales Engagement, etc.) and the typical 'day in the life' of a NAM Sales Representative
Exceptional ability to manage complex, cross-functional initiatives with numerous stakeholders, ensuring timelines and milestones are met
Benefits
Restricted stock units
Bonus
Company
Palo Alto Networks
Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$65MKey Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M
Leadership Team
Helmut Reisinger
CEO EMEA
Nikesh Arora
Chairman CEO
Recent News
2026-01-22
The Motley Fool
2026-01-22
Company data provided by crunchbase