Instacart · 17 hours ago
Senior Product Manager, Shopping Experience
United States
Full-time
Remote
Senior Level
$221K/yr - $233K/yr
5+ years expInstacart is transforming the grocery industry by providing essential services for grocery delivery. The Senior Product Manager will own the Order Experience, guiding the product vision and roadmap to improve conversion and customer satisfaction across Instacart's app and white-label experiences.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Own the roadmap for cart, checkout, and order status page across Instacart and white‑label retailer apps, defining strategy, goals, and success metrics tied to conversion, AOV, and post‑checkout satisfaction
Lead product discovery and specification—partnering with design to deliver intuitive, accessible experiences and with engineering to ship high‑quality, reliable releases on time
Instrument analytics end to end; design and run experiments; synthesize quantitative and qualitative insights to inform prioritization and iteration
Collaborate with payments, risk, fulfillment, retail, and support teams to ensure compliant, performant, and trustworthy transactional flows (e.g., taxes, fees, promos, substitutions, delivery timing, order updates)
Balance platform consistency with retailer customization needs for white‑label experiences, enabling scalable configuration without fragmenting core user journeys
Drive 0→1 and horizontal initiatives across Family, Shopping Lists, and Incentives UX to create a cohesive shopping foundation from storefront through order completion
Qualification
Required
5+ years of product management experience building consumer-facing products, including 3+ years in e‑commerce, marketplace, or on‑demand services
Proven track record shipping and iterating transactional flows (e.g., cart, checkout, order tracking) at scale with measurable impact on conversion and/or AOV
Proficiency with product analytics and experimentation (e.g., SQL and/or tools like Amplitude; designing and interpreting A/B tests and multivariate experiments)
Experience partnering with engineering, design, and data science to deliver multi‑quarter roadmaps with 10+ engineering collaborators
Bachelor's degree in a technical, quantitative, or related field, or equivalent practical experience
Preferred
Experience building white‑label or B2B2C platforms, including multi‑tenant configuration and retailer‑specific requirements
Strong UX sensibility with the ability to create or critique wireframes and flows; familiarity with accessibility and performance best practices for checkout
Background collaborating with payments, risk, tax, and compliance stakeholders for secure and compliant transactional experiences
Demonstrated success leading 0→1 product development from concept through launch and iteration
Comfort operating in fast-paced, highly cross‑functional environments with evolving priorities and high expectations
Benefits
New hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
initialized.com
2026-01-14
2026-01-11
Company data provided by crunchbase