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Delicato Family Wines · 20 hours ago

Customer Development Manager - Southwest

United States

Full-time

Remote

Mid, Senior Level

$105K/yr - $164K/yr

3+ years exp

Delicato Family Wines is a prominent player in the wine industry, and they are seeking a Customer Development Manager to drive strategic growth and brand exposure across key retail accounts. This role involves managing sales initiatives, fostering relationships with wine buyers, and analyzing market trends to meet business objectives.

Food and BeverageWine And Spirits

Culture & Values

Responsibilities

Responsible for managing and selling all brands within the Delicato Family Wines (DFW) portfolio in support of company sales goals

Manages direct sales calls on retail accounts to develop long-term working relationships with the wine buyers and key distributors / wholesalers to sell in programing and feature activity

Proactively communicates business issues and opportunities to DFW & Transcendent regional sales teams including programming and distribution gains and losses to assist in the forecasting process

Manages assortment in retail accounts by facilitating the new item process including distribution of new items, expansion of current items and identifying underperforming/at-risk items

Recommends and implements strategies that help drive incremental programming and ad support through use of marketing initiatives and Syndicated Data insights

Partners with Consumer & Strategic Insights team to analyze retailer and market level Syndicated Data to communicate current trends monthly to retail buyers

Works effectively and respectfully with colleagues, cross-functional teams, and external partners to achieve shared goals and drive results

Ensures that all business operations, policies, and practices adhere to applicable legal and regulatory requirements to minimize risk and maintain ethical standards

Prepares and delivers engaging, informative sales presentations as required

Conducts wine tastings, fund raisers, trade shows and other wine events for and with distributors/ wholesalers

Other duties as assigned

Qualification

Wine industry experienceDistributor relationship managementSales strategy presentationSyndicated data analysisLeadership experienceMicrosoft Suite proficiencyEffective communicationProblem-solving skillsAdaptability

Required

Undergraduate degree (BA/BS) or equivalent education and/or experience

3-5 years in wine or adjacent industry or consumer packaged goods

1-3 years' leadership or management experience

Valid driver's license, auto insurance, and vehicle required with an acceptable driving record

Demonstrates a foundational ability to clearly and concisely communicate ideas in both verbal and written forms, actively listen, and effectively present company sales strategies to stakeholders with guidance and support

Engages in learning and development opportunities to achieve personal and professional goals. Is receptive to feedback, demonstrates curiosity, and sees value in continuous improvement

Applies solid knowledge and independent problem-solving skills to develop relevant, effective solutions, utilizing a methodical approach, assessing risks, and adapting to ambiguity

Is aware of one's own personal strengths, opportunities, biases and triggers and how they benefit or impede communication and collaboration. Demonstrates empathy for others and seeks mutual understanding

Is open, flexible, and receptive to others' ideas and understands the importance of group satisfaction. Celebrates the wins of others and models enjoyment and satisfaction from their work

Understands the fundamental differences between tactical and strategic approaches. Accountable for their role in executing strategic plans. Understands what is meant by seeing 'the bigger picture'

Demonstrates adaptability and openness in times of change

Proficient in Microsoft Suite Applications and able to utilize syndicated data resources

Requires ability to travel frequently and flexibility in schedule to work evenings and weekends as needed

This is a remote position that requires working from home

Occasionally may be required to lift and carry cases of wine

May need to determine color, taste and smell of wine using eyes, tongue, and nose

May be exposed to weather-related temperature & humidity extremes

Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships

Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner

Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training

Follows all Company policies and procedures