Apply on Employer Site

Centaris · 1 day ago

Systems Engineer - Field Services

Petoskey, MI

Full-time

Onsite

Senior Level

7+ years exp

Centaris is a leading IT service provider located in Northern Michigan, offering a collaborative team environment and a focus on delivering exceptional service to clients. The Systems Engineer will be responsible for designing system configurations, providing technical support, and managing IT projects for small to mid-sized businesses.

Business Information SystemsInformation ServicesInformation Technology

Responsibilities

Designs system configuration, determines hardware, software and functional specifications, and performs system installations

Provides advanced technical support, troubleshooting and maintenance

Manages and aids in project plan development and execution for server and network infrastructure upgrades.?

Makes recommendations to clients regarding systems or procedural improvements

Communicates with customers as required: keeping them informed of incident progress, following up on assigned tickets to closure

Possesses a strong client focus with the ability to communicate technical concepts with clients across all knowledge levels in a positive, clear, and concise manner

Maintains thorough knowledge of all tools and services in the Centaris stack

Participates in on-call rotation

Travels to client sites as needed

Qualification

Server applicationsMicrosoft AzureAdvanced technical supportProfessional IT certificationsRemote access solutionsVMwareProblem solving skillsTeamworkEffective communication

Required

7+ years of administrative support experience

Troubleshooting and resolving technical issues involving server applications such as Active Directory, DNS, DHCP, IIS, group policies, etc

Microsoft's core business applications (Exchange, SQL, etc.) and operating systems (servers and desktops) as well as line of business applications

Knowledge of remote access solutions including VPN, Terminal Services, and Citrix

Experience with MS Azure, M365, and O365

Experience with SharePoint and Teams

Advanced technical support and the ability to troubleshoot at the network level: WAN and LAN connectivity, Layer 2/3 switching, routers, firewalls, and security

Advanced understanding of operating systems, business applications, printing systems, and network systems

Experience with VMware up to version 7.0