Pacific Medical, Inc. · 5 days ago
Spanish Speaking Patient Collections Specialist (on-site)
Tracy, CA
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $40K/yrPacific Medical, Inc. is a distributor of durable medical equipment specializing in various medical fields. They are seeking a Spanish Speaking Patient Collections Specialist to contact patients for payment, manage insurance information, and document communications.
FitnessHealth CareMedicalSports
Responsibilities
Contact patients/guarantors to secure payment for services provided based on an aging report with balances
Contact patients when credit card payments are declined
Follow up with refund requests
Document all calls and actions are taken in the appropriate systems. Sets next work date if follow-up is needed
Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated
Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented
Document all patient complaints/disputes and forward them to the appropriate person for follow-up
Perform other duties as needed
Qualification
Required
High School graduate or equivalent
Bilingual (Spanish)
Must type 25-45 words per minute
Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team
Must excel in organizational skills
Must possess strong attention to detail and follow-through skills
Benefits
Medical
Dental
Vision
ER paid Life for Employee
Voluntary benefits
Medical FSA
Dependent FSA
HSA
401k
Financial Wellness planning
3 to 4 weeks of Paid Time Off
10 paid holidays per year
Vacation Benefit
Sick Benefit
Company
Pacific Medical, Inc.
Pacific Medical, Inc.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Leonard
CFO
Mark Weaver
General Counsel/C.O.O.
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