Lead Field Services Engineer-Implementation jobs in United States
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D4C DENTAL BRANDS, INC. · 5 days ago

Lead Field Services Engineer-Implementation

positionAtlanta, GA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff

D4C Dental Brands is currently looking for a Lead Field Services Engineer-Implementation. The role provides technical leadership for complex hardware and software deployments, overseeing implementation teams and ensuring projects are delivered on time and to quality standards.

ChildrenDentalHealth Care

Responsibilities

Lead and oversee field implementation teams during on-site deployments and rollouts
Serve as the primary technical point of contact for clients, vendors, and internal stakeholders during implementations
Plan, coordinate, and execute complex deployments involving applications, hardware, telephony, and networking equipment
Provide hands-on technical leadership for installation, configuration, troubleshooting, and system validation
Assess customer requirements and develop effective technical solutions aligned with project objectives
Manage implementation timelines, priorities, and resources to meet project deadlines and service-level expectations
Ensure adherence to Project Management and IT Change Management processes throughout the implementation lifecycle
Identify risks, issues, and dependencies, escalating appropriately and driving timely resolution
Document technical configurations, implementation steps, and post-deployment outcomes
Mentor and support Field Services Engineers, promoting best practices and continuous improvement
Travel extensively to customer sites to support and lead implementations

Qualification

Deployment experienceTechnical leadershipProject ManagementAnalytical skillsIT Change ManagementCommunication skillsOrganizational skillsCustomer relationshipTravel readinessTeam managementMentoringDocumentation

Required

Advanced knowledge of computer hardware, including desktops, laptops, telephony systems, and networking equipment
Extensive experience leading deployments involving applications, hardware, telephony, and network infrastructure
Strong leadership skills with the ability to manage teams and maintain effective client and vendor relationships
Excellent analytical skills to evaluate requirements and design appropriate solutions
Superior verbal and written communication skills, including technical documentation and customer-facing communication
Proven organizational and time-management skills with the ability to work independently and meet deadlines
Solid understanding of Project Management methodologies and IT Change Management concepts and tools
Valid driver's license and ability to travel up to 100%

Preferred

Prior experience in a Lead or Senior Field Services Engineer role
Experience working in multi-site or enterprise-scale implementation projects
Familiarity with common project management tools and reporting frameworks

Company

D4C DENTAL BRANDS, INC.

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D4C Dental Brands is raising the standard in children’s oral health.
dateFounded in 2010
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://d4cdentalbrands.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-12-02Acquired
2015-01-01Series Unknown
2010-01-01Series Unknown

Leadership Team

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Anthony James
CFO
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John Williamson
Chief Operating Officer
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