Compunnel Inc. ยท 3 days ago
Mortgage Loan Officer-- BARDC5714424
Dallas, TX
Contract
Onsite
Mid, Senior Level
$38/hr - $40/hr
3+ years expCompunnel Inc. is seeking a Mortgage Loan Officer to provide timely support for inquiries and escalations within defined SLAs. The role involves collaborating with internal teams, monitoring reporting tools, and conducting reviews of mortgage loans, particularly those in delinquency.
Information Technology & Services
Hiring Manager
Riddhi Thapa
Responsibilities
Provide timely support for inquiries and escalations, ensuring resolution within defined SLAs
Collaborate with internal teams and senior management to coordinate responses and follow-ups
Monitor internal reporting tools to identify and manage new inquiries and escalations
Conduct detailed reviews of mortgage loans, particularly those in early to late-stage delinquency
Partner with external vendor to track and respond to escalations efficiently
Develop and maintain reporting dashboards to monitor inquiry volumes, response times, aging, and trends
Assess reported issues for potential client impact and facilitate appropriate internal and external communications
Offer backup support to other members of the Servicing Oversight team as needed
Contribute to ad hoc projects and assist management with servicing oversight initiatives
Perform additional duties as assigned by management
Qualification
Required
Provide timely support for inquiries and escalations, ensuring resolution within defined SLAs
Collaborate with internal teams and senior management to coordinate responses and follow-ups
Monitor internal reporting tools to identify and manage new inquiries and escalations
Conduct detailed reviews of mortgage loans, particularly those in early to late-stage delinquency
Partner with external vendor to track and respond to escalations efficiently
Develop and maintain reporting dashboards to monitor inquiry volumes, response times, aging, and trends
Assess reported issues for potential client impact and facilitate appropriate internal and external communications
Offer backup support to other members of the Servicing Oversight team as needed
Contribute to ad hoc projects and assist management with servicing oversight initiatives
Perform additional duties as assigned by management
Preferred
Mortgage servicing exp is MUST
3 to 5 years of experience within client services and mortgage servicing, including loan onboarding, loan administration, and default management
Preferred 1+ years of management/supervisory experience
Mortgage servicing experience, including working knowledge of escrow, insurance and tax tracking, payment processing, etc
Working knowledge of applicable regulatory guidelines related to mortgage servicing
Adhere to turn time commitments while working in a high-volume environment
College degree preferred
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
5001-10000 employees
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageLeadership Team
Andy Gaur
Founder, Chairman & CEO
Karthik Natarajan
Executive VP & CTO
Company data provided by crunchbase