Allen Brothers 1893 · 9 hours ago
Customer Service Representative
Las Vegas, NV
Full-time
Onsite
Mid Level
4+ years expAllen Brothers 1893 is a prestigious company known for its high-quality meat products and exceptional customer service. They are seeking a Customer Service Representative who will be responsible for addressing customer inquiries, processing orders, and maintaining strong customer relationships while providing innovative solutions to service issues.
Food & Beverages
Responsibilities
Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system
Run production reports as requested by the warehouse team
Inform customer of items not ordered or out of stock per regular ordering process offering substitutions where available
Work with outside sales team reporting irregularities and issues. Direct phone calls to the appropriate team members
Build and maintain customer relationships
Deal professionally on the phone and in person with customers, vendors and fellow employees. Cooperate with other members of the sales and production team to ensure the customer receives an excellent level of service
Assist with processing special orders and customer price lists
Run credits as approved by management
Assist with AR/AP functions
Provide backup vacation coverage for outside sales associates and assist with workload of fellow team members when absent
Attend sales meetings and take part in sales activities as needed
Additional projects or tasks may be assigned as needed
Qualification
Required
High School Diploma or higher degree required
2-4 years of meat industry experience required
Minimum 4 years in customer service/sales required
Ability to read, write, and speak fluently in English language required
Strong technology and computer skills required
Must be a team player with a positive attitude
Self-motivated, professional ability to multitask, and work well under pressure
Preferred
Spanish a plus
Experience with Canopy system a plus
Benefits
Paid Vacations, Paid Holidays
Health, Dental and Medical Benefits
Weekly pay
Life Insurance
5% above cost for our high-quality food products
Employee discounts for travel and events
401k
Employee Stock Purchase Plan
Company
Allen Brothers 1893
Allen Brothers | The Standard of Steak Since 1893 For more than 130 years, Allen Brothers has been the trusted partner of the nation’s finest chefs, steakhouses, and foodservice professionals.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase