Patient Financial Counselor jobs in United States
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Carolinas Fertility Institute, P.A. · 1 week ago

Patient Financial Counselor

Carolinas Fertility Institute, P.A. is a premier IVF center in the Southeast, recognized for its exceptional success rates and advanced technologies. The Patient Financial Counselor will investigate patient insurance information, communicate financial policies, and provide cost explanations for IVF treatments while ensuring compliance with HIPAA regulations.

Health CareService IndustryWellness
Hiring Manager
Deirdre Davison-Smyth
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Responsibilities

To support the continued success and growth of CFI through constructive communication and teamwork
Meet with patients to discuss and provide written fees for all IVF treatments
Maintain professionalism and compassion in all patient interactions
Responsible for compliance with all HIPAA regulations presented in training provided by organization
Represent organization professionally to all patients by communicating financial policies and expectations to all patients
Provide back up to the front desk when needed
Learn Insurance verification as time allows

Qualification

Billing ProcessInsurance verificationInvoicing skillsAnalytical SkillsCompassionExceptional communication skillsAttention to detailIntegrity

Required

Bachelors Degree
Four+ years in a medical setting, preferably women's health in a patient facing role
Billing Process, Invoicing skills, and Insurance verification experience
Strong Analytical Skills
Demonstrated ability to professionally navigate multiple tasks in a fast paced, high stress environment
Excellent attention to detail and accuracy
Exceptional communication skills
Proven experience in successfully navigating environments with multiple leaders
Exhibits a high level of compassion and integrity

Benefits

Accommodations will be provided
Mileage reimbursed

Company

Carolinas Fertility Institute, P.A.

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Established leading IVF center in the Southeast, and one of only two centers in the U.S. with both EmbryoScopeTM and LifeAireTM technology.