West Pharmaceutical Services · 1 day ago
Quality Project Manager
Exton, PA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expWest Pharmaceutical Services is a dedicated team focused on improving patient lives through the delivery of life-saving injectable medicines. The Quality Project Manager will support the standardization of quality management processes and lead initiatives to improve quality metrics and performance across the organization.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
Lead the initiative to standardize quality systems between multiple sites. Identify best practices and ensure roll out to relevant sites
Organize and generate detailed quality information reports to show trends and the impact of process improvements
Create repeatable methods to assess, measure and communicate the overall quality of a project and deliver key metrics to assess the overall improvement
Establish and lead cross functional quality related meetings to review and discuss performance, status and prompting necessary actions as required
Manage goals and metrics for Quality teams/initiatives to adequately monitor the overall effectiveness of the teams/initiatives
Work with project managers, engineering team, and platform management to develop plans to implement improvement projects
Ensures teams work closely with product development, supplier/contractors, design, quality, regulatory teams in order to establish standardized KPIs
Work within Quality or across West Divisions to triage Customer Operational difficulties, define root cause(s), and coordinate the implementation of corrective and preventive actions to preclude recurrence related to quality improvements and quality maturity
Manage or contribute to both corporate and facility driven initiatives intended to meet defined objectives
Support front room and or backroom responsibilities during external audits. Including post audit activities, if required
Responsible for assembling a project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of project
Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables
Responsible for project budget estimation, monitoring, and attainment throughout the project lifecycle
Ensure a common understanding by setting expectations in accordance with the project plan in order to align the stakeholders and team members
Lead the identification, assessment, monitoring, and closure of project risks throughout the project lifecycle
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, and reflective of authorized changes to facilitate customer acceptance
Responsible to improve team performance by building team cohesiveness, leading and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale
Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders
May coordinate the activities of one or more exempt and/or non-exempt employees
All other duties as required
Qualification
Required
Bachelor's Degree in Science, Engineering or related field
8+ years of relevant work experience required
Ability to manage direct report(s), work independently and in a team environment
Demonstrate innovativeness in tactical matters relating to proposing alternate solutions for process improvement
Able to comply with the company's safety policy at all times
Able to comply with the company's quality policy at all times
Preferred
5+ years' experience in pharmaceutical or medical device environment
2+ years' experience in a Quality role
ASQ CQE certification desirable
Deep knowledge of quality processes such as CAPA, complaint management, risk management, root cause analysis, statistical sampling plans, FMEA/Fault Tree Analysis, Design Optimization using DOE, Hardware Reliability, Software Reliability, and Design Controls including Design Verification/Validation
Knowledge of ISO 9001:2008, ISO 13485, 21 CFR 820, 21 CFR 210 & 211, cGMP, cGLP
Experience in FDA regulated environment, pertinent to ISO 13485 is preferred
Experience with SAP is preferred
Support and contribute to Lean Sigma programs and activities towards delivery of the set target
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
5001-10000 employees
H1B Sponsorship
West Pharmaceutical Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (24)
2023 (18)
2022 (26)
2021 (17)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Eric Green
Chairman, President, and CEO
Atul Patel
Vice President, Devices & Delivery Systems
Recent News
2025-12-06
Company data provided by crunchbase